By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Business Applications Liaison II to support the Business Systems Analysis and Planning team. This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: A Business Applications Liaison II will serve as a liaison between the business unit, Information Technology (IT) and/or vendor(s) to ensure that technology designs meet the needs of end users within the assigned business unit. They will develop requirements and specifications for systems used by the business. Maintain data integrity, troubleshoot issues and document procedures. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD: 1. Analyze business processes to identify opportunities for simplification or automation. Leverage available tools to optimize productivity within the business unit. 2. Manage business related projects and serve as a liaison between the business unit, IT and vendors. 3. Participate in efforts related to analysis, development, testing and implementations of system enhancements or tools 4. Create and manage project documentation. 5. Provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. 6. Import and export data to ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications and ensure standard reporting procedures are aligned with business reporting requirements. 7. Execute business application-related processes and transactions. 8. Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ab