Description

We are offering a long-term employment opportunity for a Business Analyst (IT): IV (Lead) in Columbus, Ohio. This position is integral in the IT sector, and you will be working in the office 3 days per week. Your primary responsibilities will be focused on providing support for assigned business processes and systems within the business unit, analyzing and implementing improvements, and serving as a technical liaison between various stakeholders.

Responsibilities:

• Independently research and resolve complex problems related to assigned business processes and systems

• Analyze and implement technical or procedural improvements to optimize operations

• Develop and provide documentation for user and training purposes

• Design processes to meet regulatory requirements and ensure compliance

• Generate specialized and ad hoc reports; analyze report data to recommend process or system improvements

• Provide technical support to business unit customers and management

• Act as a liaison between software vendors and system users or between users and other corporate areas

• Manage project/initiative documentation and communication, including scope, controls, performance testing, requirements, and implementation plans

• Define and manage features and user stories in an Agile environment

• Create, refine, and manage business processes, workflows, and systems documentation

• Assume accountability for deliverables, budgets, and timelines

• Demonstrate and document in-depth knowledge of IT applications and their impacts on business, legal, risk, and compliance areas

• Identify and communicate how IT solutions can strategically assist and support the business unit

• Train team members and end-users on new systems, processes, and technologies

• Identify and document areas of improvement and optimization on business processes, operations, workflows, and systems

• Stay current on industry trends, best practices, and emerging technologies

• Lead collaborative sessions with stakeholders to define and refine features, user stories, scope, and requirements

• Participate in bug review and triage sessions, and act as an SME on all project/initiative meetings

• Assist in User Acceptance Testing (UAT) and coordinate UAT needs for end-to-end sign off

• Provide ongoing support for systems and applications post-implementation.

Requirements • Demonstrated proficiency in customer service and communication.

• Proven experience in documentation and training.

• Understanding of business operations and planning.

• Familiarity with business procedures and technical support.

• Knowledge of compliance and budget processes.

• Ability to review and create presentations.

• Experience in workstation support and vendor management.

• Proven track record in implementation and acting as a liaison.

• Familiarity with optimization processes and stakeholder management.

• Understanding and application of best practices in business.

• Proficient in research analysis.

• Experience working in Agile environments.

• Strong background in business analysis.

• Industry knowledge in financial services.

• Ability to deliver high-quality work.

• Experience with Microsoft Azure platform. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .