Overview

Position Summary:

We are seeking a dynamic and strategic Senior Director, Operations Strategy & Planning to support our Chief Technology Officer (CTO) and elevate our engineering operations to the next level. The Senior Director, Operations Strategy & Planning will report to the CTO and will be pivotal in driving our Engineering team's strategic direction and operational excellence. This role requires a seasoned professional with a strong engineering and product operations background, program and project management, and executive communication. The ideal candidate will be adept at managing cross-functional initiatives, streamlining processes, and ensuring alignment across the organization.

Your Impact:

• Operational Cadence Management: Lead and manage the operational cadence for engineering, including regular executive staff meetings, OKRs, annual planning, and other key processes.

• Project and Program Oversight: Oversee initiatives and projects from ideation through execution that cut across the engineering organization, driving improvements in internal operations and team performance. Additionally, manage key programs that align with the strategic goals of the engineering function.

• Efficiency and Productivity: Partner with the CTO to drive the efficiency and productivity of the engineering function by streamlining initiatives, managing programs, and defining and communicating the engineering organization's strategy.

• Internal Communications: Partner with the communications team on internal communications for the CTO, preparing for internal and external meetings, conferences, and events in collaboration with cross-functional teams.

• Strategic Alignment: Partner with cross-functional teams to ensure alignment and clarity on the engineering organization's strategic vision and collaborate to achieve overall company goals.

• Progress Monitoring: Work with leadership to deliver, monitor, and communicate progress toward OKR goals, ensuring accountability and transparency.

What You Bring:

• Experience: 10+ years of experience in fast-paced technology companies, with a background in engineering or product operations, program, and project management.

• Executive Communication: Proven experience in leading or conducting communications on behalf of an executive leader, with strong presentation and interpersonal skills.

• Cross-functional Collaboration: Demonstrated ability to partner effectively with cross-functional teams and navigate ambiguity through curiosity and research.

• Technical Knowledge: Deep understanding of modern software development workflows, tooling, ecosystems, and organizational design techniques and patterns.

• Leadership and Influence: Proven ability to work with C-level stakeholders and lead through influence, maintaining operational excellence and improving team performance.

• Adaptability: Comfortable with ambiguity and able to thrive in a dynamic environment, with the flexibility to adapt to changing settings while managing multiple projects and competing priorities.

Bonus Points:

• Advanced degree in a relevant field (e.g., Computer Science, Engineering, Business Administration).

• Experience in a similar role within a high-growth technology company.

• Familiarity with Agile methodologies and continuous improvement processes.

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the US

Type of Employment: Full-time, permanent

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Work across multiple time zones in a hybrid or remote work environment.

• Long periods of time sitting and/or standing in front of a computer using video technology.

• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

#LI-Remote

Job Locations US-Remote

ID 2024-4700

Category Hidden (29000)

Position Type Full-Time

HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.