Description:

Under general supervision, analyzes proposed policies, procedures, forms, and reports. Recommends operational improvement through standardization, simplification, discontinuance and other methods. Recommends installations of new systems/procedures. Reviews organizational functions and structure to avoid overlapping or duplication. May provide security administration to application supported by area when the appropriate written and approved request is received. Evaluates existing procedures and processes to make recommendations for improvement. Monitors reports to assess the impact of performance on key measures. Provides reports and/or analyses of internal performance metric for various projects as well as for individual performance against those metrics. Assists in the implementation and maintenance of systems or processes to include testing. May manage and relay the purpose, scope, and status of each implementation to management. Develops and maintains written procedures within departmental and organizational standards. May document and streamline automated procedures into end-user training material. Conducts workflow and process audits of staff and reference materials as needed. Works with staff and manager to research and document errors, progress, performance or other metrics to assess efficiency. Provides training for new employees and ongoing training as workflow efficiencies are revised. Generates data to prepare reports and maintain databases and/or requests reports on specific statistics in order to analyze trends. Maintains area reports. Quality check records affecting accuracy of reports by researching and testing processes and methods. Maintains close contact with management to provide updates on any issue/projects. Completes special projects and informs management of any trends or changes in statistical reports. May serve as liaison between the department and other internal/external groups.

Skills:

Operations analysis, Business analysis, Project management

Top Skills Details:

Operations analysis,Business analysis,Project management

Additional Skills & Qualifications:

Required Skills and Abilities: Strong communication, project management and organizational skills. Understanding of acceptable internal standards and methodologies. Strong analysis skills. Able to identify problems and recommend solutions. Able to provide support in developing and implementing process improvements. Required Software and Tools: Microsoft Office. Preferred Software and Other Tools: DB2 skills. Work Environment: Typical office environment. Some travel may be required Required Education: Bachelor's degree or Associate Degree and 2 years of project management, data analysis, business planning or other job related experience OR 4 years combined education and job related experience. Required Work Experience: 2 years of data analysis or related operations experience. Preferred Education: Bachelor's degree-in Business, Healthcare or other job related field. Preferred Work Experience: 2 years-of healthcare or insurance data analysis experience.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.