Summary Truman VA Medical Center is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Responsibilities Duties include, but are not limited to: Manages day to day operations of the EMS program. Ensures the local, network and national goals are met for the EMS program. Provide and improve support services that affect patient care needs and improve patient care outcomes. Determines the best approach for long range and short-term staffing needs. Shows an understanding of medical center policies and priorities by communicating them throughout the EMS department. Ensures justifications for major expenditures are complete and valid prior to submission to the approving body. Monitors the cost-effectiveness of the EMS program based on workload. Performs and recommends modifications to established program functions. Gathers information, analyzes data and evaluates data. Uses appropriate documentation to develop budgetary requests in accordance with organizational goals. Develops, coordinates and directs all administrative functions and management of the EMS program. Controls the EMS program budget with multiple fund control points. Determines the best approach to address budget shortages based on analysis. Ensure program functions are conducted with highest possible standards in a coordinated manner. Develops work plans to meet education and training needs. Monitors the performance improvement efforts of work to ensure priorities are adjusted in response to events. Makes presentations to executive leaders outlining recommended changes. Ensures all staff are aware of patients' rights and provides services directed toward those rights. Prepare various types of correspondence (monitoring forms, memos, directives, and cost efficiency-assessments). Conducts studies on program-related subjects. Establishes and communicates standards and criteria for each activity within the EMS program. Develops technical procedures and standards that preserve a clean and sanitary environment. Assigns daily work to team, monitors progress and addresses staff errors in practice and policies during training period. Establishes deadlines, prioritizes work when short staffed. Determines the best approach to continuously monitor productivity, accessibility and compliance of program guidelines. Review leave requests, initiates disciplinary and performance related actions. Develops programs and procedures to ensure subordinate supervisors implement the appropriate actions based on guidelines. Work Schedule: 7:30 a.m. to 4 p.m. Monday through Friday Virtual: This is not a virtual position. Position Description/PD#: Hospital Housekeeping Officer/PD102410 References: Please provide "References" with application. At a minimum two current or former supervisors or from individuals who were in a position of a professional nature. Indicated if the Hiring Manager may contact. Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Undergraduate Education: Major study--chemistry or biological sciences, sanitary science or administration, institutional sanitation or administration, hospital administration, hotel administration, public administration, business administration, or other fields related to the position. Graduate Education: Major study---public health or business administration with emphasis in hospital administration OR, Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that demonstrated a practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment. Experience in laundry and linen management. Experience in interior design management. Experience that demonstrated a knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition. Experience that demonstrated a knowledge of pest management, including alternative methods of control and the selection and application of chemicals In addition to the above requirements, applicants must meet the following: GRADE DETERMINATION GS 13 You must have at least one (1) full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Hospital Housekeeping Officer, GS-13, position, and that is typically in or related to the work of the position to be filled. To be creditable, this specialized experience must have been equivalent to the grade 12 level in Federal service to qualify at the grade 13. Examples of specialized experience include: Responsible for interviewing and selecting applicants for appointment and promotion, evaluating performance, maintaining discipline, orientation, and training. Participates in the annual budget for operation Develops and implements systems and procedures for improving cost-effectiveness and productivity. Hear and resolve complaints, effect disciplinary actions and identify and provide for management development and training needs of key staff members. Empowering teams with authority, responsibility and accountability Develops and administers a formal, systematic internal review plan for reviewing and appraising the effectiveness of each phase of EMS activities. Practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment. Experience in laundry and linen management. Knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition. Knowledge of pest management, including alternative methods of control and the selection and application of chemicals. There is no education substitute for the GS 13 level. You will be rated on the following Competencies for this position: Knowledge Management Leadership Planning and Evaluating Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Incumbent walks occasionally throughout the medical center while making rounds and performing inspections. Work is sometimes sedentary and there will be some walking, standing, and bending. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.