USNLX Ability Jobs

USNLX Ability Careers

Job Information

TEKsystems Desktop Support Technician in Columbia, Maryland

Description:

The client is looking to add a desktop technician to support end users working out of their data center in Columbia, MD. This location has been repurposed for all 600 internal IT Staff to utilize for meetings and to work out of daily. On any given day there can be as many as 100 end users working out of the lotion. The team is also responsible for deploying devices for new hires as well as managing off boarding for employees leaving the organization. This team deploys over 90% of devices to the client's 4,000 end users. Once the technician has deployed the device they are responsible for shipping it out to the end user and remotely onboarding them with their device once it has been received.

Skills:

sccm, intune, Windows 10, Windows 11, bomgar, m365, Active directory, Desktop, Troubleshooting, Office 365, Hardware, Windows, Imaging, Deployment, Servicenow, Hardware support

Top Skills Details:

sccm,intune,Windows 10,Windows 11,bomgar,m365,Active directory

Additional Skills & Qualifications:

The perfect resource will have prior experience supporting regular new user deployments as well as device intake from users leaving the organization. Ability to manage a heavy workload while also supporting onsite end users with incidents the arise on a daily basis.

Experience Level:

Intermediate- 3 to 5 years of professional IT Support experience

Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

DirectEmployers