Position Summary

The Site Manager will provide Information Technology (IT) support for the overall delivery of Information Technology Services (ITS) and Administrative Telephone Services (ATS).

Individual must be able to attain and maintain a valid US Government security clearance to be retained in the position.

Duties & Responsibilities

• Manages onsite team and delivery of services, to include cost, schedule, and performance.

• Provide supervision to team members; focal point for communications with customers.

• Manages training and certification of employees.

• Oversees the project, ensure the project is on track, and review all process modification decisions.

• Attend weekly/monthly status meetings, prepare and submit reports; as required to the Government.

• Facilitate contractor personnel staffing and security issues including facilitating clearances.

• Provide on-site technical guidance to corresponding government personnel.

• Develop project plans pertaining to short term and/or temporary initiatives.

• Provide management status reports to the NEC Director.

• Review all new process enhancements and/or modifications, and provide implementation updates to the Contracting Officer (KO) and the Contracting Officer’s Representative (COR).

• Develop a Quality Control Plan (QCP) and implement a quality control program to satisfy contract requirements.

• Provide project coordination and management to assist the NEC and its customers in the implementation and maintenance of the enterprise system components and other products that fall under the umbrella of enterprise systems management.

• Responsible for the overall management and coordination on matters pertaining to the contract.

• Serve as the single point of contact for contract administration issues with the Customer.

• Coordinate resource, staffing, and scheduling requirements. The Contractor shall ensure reporting documentation for Operations Orders (OPORDS), Warning Orders (WARNOS), Fragmentary Orders (FRAGOS)/Tasks/Directives and Projects meet the stated standards for each method reporting.

• Act as the primary point of contact to contract employees and customers to ensure project deliverables and contractual commitments are met.

• Provide project management tasks and monthly reports in a timely manner.

• Track and manage overall project status. Projects shall meet 95% on-time completion (within established schedules) and within budget as relevant to the NEC.

• Produce system configuration documents and adhere to the quality control processes for all documentation developed and maintained.

• Document actions and status of assigned tasks in accordance with established procedures to include the management of assets.

• Provide technical and analytical guidance to team. Recommend and take action to direct the analysis and solutions of problems.

• Ensure adherence to quality standards and review project deliverables.

• Formulate and review plans and deliverable items.

• Perform all duties associated with control O&M and ensure full operational capability 99% of the time.

• Must be detail and safety oriented.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

• BS in IT-related or Telecommunications or equivalent Technical degree or equivalent experience

• 10+ years of relevant experience required

• DoD Programs experience

• Security Clearance Statement: This position requires a government security clearance; you must be a US Citizen for consideration.

• Clearance Level: Secret

• Certification: CompTIA Security+ or higher and a Project Management Certification (PMP, Project+, Telco, IT Cert etc)

Skill & Certification Requirements

• Project Management Certification (PMP, Project+, Telco, IT Cert etc)

• Telecommunications or IT Support Experience

• SharePoint

• Proficient in troubleshooting techniques

• May be required to lift more than 50lbs

• Position requires sitting, standing, keeling for long periods of time

• LCI is an Equal Opportunity Employer Veteran/Disabled

Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com