-Direct and coordinate overall operations of Restaurant; -Schedule and receive food and beverage deliveries, checking delivery contents for quality and quantity of products; - Establish customer service protocol for restaurant and ensure staff compliance; -Investigate and resolve customer complaints regarding food quality and services; -Monitor budgets and payroll records, review financial transactions of Restaurant business, and monitor compliance with health and fire regulations; -Maintain close contact with customers and inform them of Restaurants specialties and features to provide quality service