Campus Safety Officer

Position Type: Full Time

Department: Campus Safety

Summary Description:

About Us: Set at the foot of the Rocky Mountains, Colorado College is a place where individuals are determined to positively impact the world. The college actively promotes a dynamic and inclusive environment where students and employees of diverse backgrounds, cultures, and perspectives can learn and work together. Here, you are welcomed as a valued member of the community. Colorado College is a place to explore, grow, and thrive.

Summary Description: The Campus Safety Officer helps maintain a safe and secure campus learning environment for all by protecting lives, property, and reputation of Colorado College and the greater community, including guests and visitors. Campus Safety functions twenty-four hours a day, seven days a week, therefore, a Campus Safety Officer can be assigned to work weekends, holidays, overnight shifts or critical incidents. A Campus Safety Officer supports the day-to-day communication operations, patrol and community service and emergency response efforts throughout campus. This position brings awareness and communicates resources to adhere to the college's policies. A Campus Safety Officer is expected to have high visibility and engagement within the campus community.

Anticipated Salary Range: $18.00 to $20.77 per hour (plus additional shift differential of $0.50 per hour)

Responsibilities:

Communication Operations:

Serve as initial point of contact via telephone, email, in person and radio; utilize customer service skills to gather pertinent information quickly and efficiently; summarize, prioritize, and distribute that information to units in the field. Monitor the status of officers and student staff in the field and provide them with information; maintain up-to-date knowledge of various information databases as well as the department operations manual, student code of conduct, and college policies; assist with follow-up to include notification of campus administration, emergency services, or on-campus service providers to initiate additional support or repairs. Create, maintain, and document accurate records of calls for service from intake to response, resolution, and follow-up using a records management software, paper, and other electronic databases as applicable. Monitor multiple security systems, such as closed-circuit cameras, card access, mass emergency notification systems, emergency communication channels to include call boxes and elevator telephones, and fire/burglar alarm systems; generate calls for service, dispatch appropriate services to respond based on reports or observations. Serve as a liaison for notification to other campus support resources and departments. Organize and maintain keys, access cards, building locking and unlocking requests, daily activity logs, radios, other equipment, and office supplies.

Patrol and Community Service:

Patrol buildings, parking lots and grounds to prevent theft, trespass, vandalism and other offenses; watch for and investigate unusual or suspicious activities, circumstances or behaviors and inappropriate use of college facilities or property; lock and unlock doors, monitor for safety concerns and hazards (i.e. fire, toxic spills, water leaks, heating/hot water equipment problems) and ensure proper functioning of building alarm systems and security lights; take appropriate action in accordance with federal, state, municipal regulations and college policy. Engage, provide, and exchange information with students, employees, and guests; establish rapport with members of the college community and surrounding areas; participate in community relations activities. Maintain a positive and courteous demeanor, practice open dialogue, and communicate with others in a professional and respectful manner. Enforce all written and posted college parking and traffic regulations to nclude municipal street permitted areas/zones. Complete sector check logs, prepare written reports and other forms or documentation as required. Provide safe transportation to students and employees on and around the campus.

Additional Responsibilities:

Required Qualifications:

High school graduate plus a minimum of three years of related experience or equivalent education; must be 21 and possess and maintain a valid driver's license and a driving record that is insurable by Colorado College's motor vehicle insurance carrier; excellent oral and written communication skills; excellent customer service skills; ability to exercise good judgment and handle confidential/sensitive information with discretion; ability to think critically and problem solve; ability to engage and develop working relationships with people from different cultural backgrounds; proficient with Microsoft Office Suite; ability to operate computer equipment and a 2-way radio. Physical requirements include ability to work outdoors in all weather conditions; walking, prolonged standing, climbing of stairs; ability to lift/carry up to 20 lbs.