Hiring Pay Range: $22.00 - $25.25 per hour

This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.

Health & Wellness Benefits (Subject to Eligibility Requirements)

Minimum 4 Weeks of Paid Time Off (PTO) 11 Paid Holidays Medical, Dental, and Vision Insurance Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts Company provided Life, AD&D, and Disability Insurance with supplementation options 401(k) plan with discretionary company match and profit sharing Discretionary annual bonus and employee referral incentives Employee Assistance Program (EAP) Tuition Reimbursement Program Spanish Communication Assistant Program Incentive Employee banking products

Summary Supervises the day-to-day activities of the branch with regard to personnel, internal sales and service, security, daily operations, and compliance with applicable regulations, policies, and procedures. Responsible for collaborating and coaching branch personnel to provide the highest level of customer service and effective promoting and selling of products and services.

Essential Duties and Responsibilities Directly supervises the Branch Coordinator and Universal Bankers at the assigned branch. Responsible for daily work schedules, hiring, training, cross-training, goal setting and development, performance evaluation and disciplinary counseling of staff. Manages customer relationships, handling customer problems and complaints, resolving issues to improve overall service to bank customers. Instills a sales culture through consistent training and development of employees. Reviews and approves the daily overdraft report. Monitors branch operations and profitability. Help attain internal performance objectives for branch business volume, deposit, and monitors branch budget to include income and expense control. Responsible for promotional campaigns and product initiatives for the assigned branch. Consistently develops employees to prepare for career advancement. Monitors documentation for new account openings, wire transfers, etc. Actively calls on customer base to strengthen the banking relationship and seek additional cross-sales and/or referral opportunities. Fosters many complex and sophisticated bank relationships requiring teamwork with Treasury Management, Financial Services, Commercial Banking, etc. Ensures branch compliance with all applicable regulations, policies, and procedures. Delivers the quality of service as defined by department standards. Maintains consistent compliance with Bank Secrecy Act (BSA) requirements, banking regulations, and bank policies and procedures related to the position. Other duties may be assigned.

Education and/or Experience 4+ years related experience and/or training; or an equivalent combination of education and experience. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.