Job Information
Coeur d'Alene Resort Guest Services - Coeur d'Alene Resort Golf Course in Coeur d'Alene, Idaho
Being Part of the Team
We strive to selflessly serve our guests with exceptional quality and outstanding value. Relationships are at the heart of how we respectfully and innovatively serve our guests, with a goal to create an experience like no other. It began with a flash of inspiration – Duane Hagadone walking his dog, gazing out across Lake Coeur d'Alene at a tugboat slowly towing a raft of logs. At that moment, the vision of a golf hole unlike any other came to light. In 1991, the first golf ball was struck onto the world's only movable floating island green. The Coeur d'Alene Resort Golf course now serves 25,000+ guests a summer, with Mr. Hagadone's vision of an experience unlike any other, lived out through the work of our incredible team.
How You'll Contribute
The Guest Service team at the Coeur d'Alene Resort Golf Course is responsible for delivering exceptional service to all guests and visitors. This role involves greeting guests and answering questions, setting up for tournaments and events, and assisting with the day-to-day operations of the golf course.
We're looking for people who are friendly and enjoy interacting with anyone and everyone, and those who like to work as part of a greater team to create an unmatched experience for guests visiting our resort and golf course.
Key Responsibilities:
Greet guests in a friendly and professional manner
Provide guests with information about the course, amenities, rules, and policies
Assist with loading and unloading golf bags
Set-up and execute golf events
Help resolve any problems in a courteous and professional manner
Work closely with other Guest Service team members and other golf course teams on daily operations, tournaments, events, and groups.
Skills:
Strong interpersonal and communication skills
Ability to interact positively with guests and teammates
Problem solving and conflict resolution
Organization and attention to detail
Able to multitask and work independently in a fast-paced environment
Requirements:
Must be at least 16 years of age with a valid driver's license
Reliable form of transportation
Must work weekends/afternoons/holidays
Physical stamina to stand, walk, and lift golf bags for extended periods
Able to work outside in extreme/changing weather conditions
Knowledge of golf is helpful but not mandatory
Job Types: Full-time, Part-time, Seasonal (April-October)
Pay: From $14.00 per hour, opportunity for gratuity