Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Security Operations Center Officer - location is in Coconut Grove, FL. The Security Operations Center Officer has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

• Weekly and Daily Pay Available!!!

• Payrate: $17.00 / per hour

• Afternoon Shift: Monday - Friday, 3pm - 11pm

• We have Phenomenal Opportunities for Experienced Security Dispatch Officers!!!

Perks and Benefits:

• We offer attractive Pay Options! DailyPay, WeeklyPay…

• Health insurance and 401k plans for full-time positions

• Flexible part time and full-time schedules that fit with your personal life goals

• Ongoing paid training programs and career growth opportunities

• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

*Must have (No Exceptions):

• Valid Florida Security License D License

• 1+ Years Security Experience

• Fire alarm panel experience

• Experience working as a Security Dispatcher

RESPONSIBILITIES:

• Alarm monitoring.

• CCTV monitoring

• Camera Survey

• Answering phones; operate IP based telephone system.

• Radio Dispatch; use multi-channel communications.

• Radio and call logging

• Incident Report issuance and collection

• Operations support; routing of call information to the appropriate units for handling

• Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station.

• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems.

• Process and evaluate information received from all available sources and respond with the appropriate communication and dispatch procedures.

• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

• Effective communication skills, familiarity with security protocols and emergency codes, experience with security systems and software, ability to multitask and prioritize in a demanding environment, excellent decision-making abilities, and the capability to remain calm under pressure while coordinating security responses to incidents.

QUALIFICATIONS:

• Must possess a high school diploma or equivalent.

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• Work experience must include of the following:

• Demonstrated analytic and critical thinking skills and ability to prepare reports.

• Ability to prioritize workload based on urgency.

• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)

• Ability to communicate effectively with IT and Security Systems professionals.

• Demonstrated ability to operate radio, telephone equipment and/or console monitors.

• Ability to adapt in a dynamic work environment while possibly working under pressure.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2025-1327083

Location: United States-Florida-Coconut Grove

Job Category: Security Officer