POSITION SUMMARY:

The Supervisor, Phlebotomy provides daily supervisory oversight of the phlebotomy department, and accountable to all its functions, processes, regulatory requirements and operations. Supports Health First’s Manager, Laboratory Medicine & Pathology on execution of Health First’s Mission and Vision. Provides frontline leadership of daily lab operations to laboratory all of lab’s pre-analytical processes to include phlebotomy.

PRIMARY ACCOUNTABILITIES

1. Supervises daily operations of the phlebotomy department, consistent with the mission & vision of Health First Inc. Supporting the laboratory manager, and HF lab leadership team, accountable to all accreditation agencies ensuring the laboratory’s successful compliance with its regulatory requirements (CAP, TJC, FL State, AABB, OSHA, etc.)
2. Maintains a safe work environment for laboratory staff, organizes and oversees departmental work schedule. Ensures 24/7 coverage of the department.
3. Oversees daily quality control operations and aligns department with HF laboratory’s QA program.
4. Solicits feedback from front line staff, consistently implements process improvement changes based on feedback received.
5. Develops collaborative relationships with inter-professional departments and ongoing partnership with other supervisors and other members of Health First leadership team to ensure organization’s goals are achieved.
6. Demonstrates strong interpersonal communication skills and the ability to interact productively and effectively with associates, leaders, clinicians, staff, and customers.
7. Shows commitment to culture “Continuous Quality Improvement” through incorporation of evidenced based laboratory medicine, benchmarking, and implementation of recommended guidelines.
8. Ensures compliance with required training, orientation, competencies of all phlebotomy and support service staff.
9. Supervises resources allotted to assigned laboratory department.
   10. Shows commitment to culture “Continuous Quality Improvement” through incorporation of evidenced medicine, benchmarking, and implementation of recommended guidelines.
   11. Engages laboratory associates with constant and proactive communication of departmental goals, wins, ongoing projects, and changes within the Health First Laboratory via staff meetings, huddles, emails, rounding and other forms of communication.
   12. Performs other duties related to healthcare operations as delegated by laboratory or Health First leadership.

*LEADERSHIP ACCOUNTABILITIES *

• Commitment to our Health First Values (I-CARE). Incorporates the Health First Values (I-CARE) of “What We Believe and How We Behave” into daily work and interactions with patients, customers, and associates: Integrity, Compassion, Accountability, Respect, Excellence.
• Focuses the delivery of laboratory services to be ‘patient-centric’ providing excellent and compassionate care to our community.
• In collaboration with Human Resources, provides active supervisory mentorship, guidance, and support for all laboratory associates. Holds self and others accountable by developing an effective team of laboratory professionals inside and outside of the laboratory. Recruits, selects, grows, and retains highly engaged, high performing diverse and inclusive associates.
• Contributes to and supports the strategic direction, and demonstrates financial acumen, for areas of responsibility and organization.

MINIMUM QUALIFICATIONS

• Education: HS diploma or equivalent.
• Licensure:
• Certification: Phlebotomy training certificate, national phlebotomy certification, current AHA/BLS (or ability to obtain one upon hire).
• Work Experience: 5 years of laboratory experience.
• Knowledge/Skills/Abilities: Strong skills in time management, human relations, organizational, communication, troubleshooting, computer, knowledge of quality assurance and quality control procedures, college-level math skills.

*PREFERRED QUALIFICATIONS *

• Education: Associates Degree
• Licensure:
• Certification: PBT (ASCP), CPT (NHA)
• Work Experience: Prior experience supervising hospital laboratories, experience in outpatient laboratory operations.
• Knowledge/Skills/Abilities:

*PHYSICAL REQUIREMENTS *

• Able to endure >8 hour workday in periods of high demand.
• Visual acuity and manual dexterity to perform clinical/technical tasks.
• Must be able to lift 10-20 lbs. unassisted.

*MENTAL DEMANDS: *

• Must be able to function in a highly stressful environment.
• Responsible for problem solving situations.
• Able to make independent decisions.
• Competent and confident in interpretation of all tests performed in the section.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Job: *Laboratory

Organization: *Cape Canaveral Hospital

Title: Phlebotomy Supervisor - Laboratory Medicine

Location: Florida - Brevard County-Cocoa Beach

Requisition ID: 077098