Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work. Smartsheet is looking for an authentic and positive Front Office Coordinator to greet employees, visitors andvendors while providing administrative and operational support. We're looking for candidates who arecurious in nature and truly excited about joining our fast-growing company. This position reports to the Workplace Manager located in Bellevue, WA and is a fully on-site role. You Will: Act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or resolving all reported incidents Manage the temporary access card process for employees and vendors Complete vaccination verification process for employees Manage employee access request for those visiting from another office location Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process using out visitor management platform, Traction Guest and confirming vaccination status Manage general email correspondence Be a helpful resource for our employee base Manage incoming mail and packages, including daily retrieval from the building mailroom and logging in the delivery tracking system Review internal operations calendar and meeting reporting to maintain awareness of in-office activities Create new and maintain existing process documentation as needed to ensure consistent programming and team operations Accept catering deliveries and communicate with meeting hosts as needed General office/team support as needed Requirements 0-2 years of relevant experience A passion for customer service Strong communication skills, both written and verbal Strong interpersonal skills Ability to interact at all levels with internal and external clients in a professional, thoughtful manner Ability to work well both as member of a team and independently Ability to maintain a flexible schedule depending on needs of office/team Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed Current US Perks & Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) for eligible roles 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity 15 days PTO, plus Incidental Sick Leave Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be e