Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

The Community Health Worker functions as a member of the PHSO’s interdisciplinary care management team and facilitates universal screening for social influencers of health within the clinic setting and partners with patients to navigate the health and social service system. Understands and complies with PHSO standard work flows upholding accreditation level standards.

What You Will Do

• Supports clinic implementation of universal screening for social influencers of health (SIOH).

• Contacts all patients requesting assistance through SIOH screening.

• Assesses the needs, values and preferences of the patient and their family using motivational interviewing.

• Evaluates eligibility for health insurance and public assistance programs and assists with applications.

• Connects patients and their families to community-based resources and performs follow-up to ensure resources met needs.

• Provides social support.

• Develops relationships with community partners.

• Maintains a robust community resource list.

• Documents all patient interactions in the patient’s health record or care management documentation system immediately after the call or meeting is completed. The maximum allowable time from interaction to documentation is one business day.

• Understands accountability for results and self-manages to support PHSO level success goals in the areas of quality, cost of care and patient experience.

• Upholds and supports PHSO standard workflows and procedures at accreditation level quality.

Minimum Qualifications

• High school graduate or equivalent.

• Minimum of 3 years of experience in health care or social services.

• Must possess excellent communication skills and ability to maintain a calm professional manner in stressful situations.

• Must be able to demonstrate basic computer skills in a Windows environment.

• Must be comfortable operating in a collaborative, shared leadership environment.

• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission and vision, goals, and values of Trinity Health.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran