Supervisor, Shuttle Operations Requisition ID 2025-50137 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-OH-CLEVELAND Location Name 05197 - (R) RIVEREDGE EMPLOYEE SHUTTLE Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 5300 RIVERSIDE DR Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City CLEVELAND Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province OH Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 44135-3130 JobLocation_Header CLEVELAND OH United States Position Type (Portal Searching) Part-Time Category (Portal Searching) Transportation/Shuttle Operations Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Basic Function - Assist in the day-to-day management of a shuttle operation ensuring that operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business. Participate in programs to improve client and customer satisfaction. Assist in the management of day-to-day activities of the assigned locations. Assist with management duties as assigned. Courteously assist customers. Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Substitute for any position, if necessary. Have a thorough knowledge of all areas of the shuttle operation, transportation route, major streets, landmarks and freeways in the area of the garage. Complete other duties as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience. Prior shuttle operations supervisory experience a plus. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd