Senior Project Coordinator Cleveland, OH, USA Req #2518 Monday, January 20, 2025 TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you'll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + National Sales Excellence Awards + CFSP Prep Certification Program POSITION SUMMARY: The Senior Project Coordinator reports to the Manager, Project Coordinators Located in Cleveland, OH Full-Time Hybrid The Senior Project Coordinator is responsible for managing multiple projects from contract entry to final project reconciliation and billing. This role plays a critical role in ensuring timely delivery of equipment to projects while maintaining strong customer relationships throughout the process. The Senior Project Coordinator serves as a liaison between various departments within the organization, customers, and suppliers. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Project Management: Manage projects through all phases, including initial set-up, purchasing, customer communication, and shipment of product. Import order information into the database/ERP system and verify accuracy against quotes and plans. Collaborate with Project Manager, Estimator, and Sales to ensure contract accuracy and alignment with project requirements. Customer Relationship Management: Work closely with customers to address questions, problems, or complications that may arise during the project. Identify and communicate project schedules to ensure alignment with customer expectations and production schedules. Notify relevant stakeholders immediately of any delays caused by external factors. Administrative Support: Organize and maintain a project filing system to ensure documentation is readily accessible. Process change orders as necessary and mitigate costs by identifying potential substitutions. Review contracts to ensure compliance and prevent payment delays at project completion. Communication and Collaboration: Participate in weekly meetings to update the team on project status and address specific questions. Assist other Project Coordinators when scheduling conflicts arise. COMPETENCIES: Ability to work independently while also collaborating effectively within a team. Excellent oral and written communication skills, with a professional and courteous demeanor. Strong organizational, prioritization, and problem-solving skills. Adaptability to changes in the work environment and ability to manage competing demands. Proactive in evaluating and improving processes and procedures. QUALIFICATIONS & EXPERIENCE: High School diploma or equivalent required; Business/Technical degree or equivalent experience preferred, or equivalent military or practical experience. 2 - 3 years of experience in a Project Coor