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Brookfield Properties Lease Administrator, Retail in Cleveland, Ohio

Location

Key Tower - 127 Public Square

Business

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Retail Lease Administrator oversees retail leases across the company's multifamily property portfolio. Key responsibilities include processing leases to ensure data accuracy, issuing rent statements, reconciling CAM and tax expenses, billing utilities, and providing exceptional customer service to business partners and tenants. This critical role manages end-to-end retail lease administration, from lease inception to expiration, enabling the company to build strong tenant relationships and maximize retail revenue.

Essential Job Functions

  1. Administering leases of managed retail properties to ensure proper billing according to the terms of the Tenant Leases. Prepare rent statements and tenant invoices & send statements out to retail tenants. Prepare CAM and Tax reconciliations. Calculate monthly accruals. Track sales, calculate percentage rent. Review new leases and enter lease data into Yardi. (30%)

  2. Manage internal lease inquiries from analysts, Asset Managers and on-site partners. Manage external lease inquiries from lenders, tenants. Resolve Tenant billing disputes/audits. Correspond with tenants as needed/requested. Send tenant default notices for minor lease infractions. Forward tenant account information to attorneys for default proceedings when necessary. (20%)

  3. Daily recording of bank deposits and/or checks; Perform reconciliation of payments and customer accounts. Strengthen and grow relationships with Tenants by communicating with Tenants regarding past due balances. Responding to customer inquiries about billing. (20%)

  4. Ad hoc and special projects as needed in support of the Retail Department VP and Directors. (20%)

  5. Maintain department file storage drive: post leases, correspondence, plans, broker agreements to central drive. Track Certificates of Insurance (COI’s), letters of credit, security deposits. Collect documentation supporting Tenant Improvement Allowance requests. Manage monthly retail report. (10%)

Education

This position requires a(n) Associate Degree in

Accounting, Finance, Real Estate, Economics, or Business Administration.

Additional degree(s) that are preferred for this position include:

Undergraduate (Bachelor) Degree in Accounting, Finance, Real Estate, Economics, or Business Administration.

Work Experience

Below is the required/preferred work experience for this position:

3 - 4 Years: Retail Lease Administration - Required

3 - 4 Years: MRI or Yardi Software Experience - Preferred

Note: 5 - 7 Years of experience can offset minimum educational requirements for this position.

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: 

  • Full benefits package 

  • Generous paid time off 

  • 401(k) with company match 

  • Growth and advancement opportunities 

  • Lucrative referral bonus program 

  • Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate )?!  

    Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace 

    #LI- DG24

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPMF

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1000 properties and 380 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.

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