About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report . Follow: LinkedIn , Twitter , Instagram , Facebook , and YouTube . Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.comQualifications - External Basic Qualifications: High School Diploma or GED from an accredited institution. Bachelor's degree preferred in Communications, Business, Marketing, Finance or a related field. Minimum of 3 years' work experience in sales, account management, customer service or equivalent industry or market segments. Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S> person as an U.S. Citizen, U.S> Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.The primary purpose of this role is to manage the execution of our customer connections. Acting as a customer advocate and supporting vital communication and problem solving between all stakeholders, customer, plant, quality, supply chain and finance. This is not an entry level role and requires extensive analytical, organizational and time management skills. Essential Functions: The Inside Sales and Customer Service Representative within Howmet Aerospace encompasses setting high level performance targets, risk mitigation strategies, and disciplined execution to support commitments made to the customer and the organization. This position includes strong attention to detail and tactical execution, including but not limited to:

• Handle a high volume of customer interactions and be the voice of the customer.
• Take ownership of key customer accounts.
• Manage all aspects of quoting, order entry and statusing of orders to meet customer expectations.
• This is not a sales quota role but instead works with customers to place orders within forecast and lead time.
• Maintain digital records/files and some paperwork to ensure compliance.
• Work with internal teams to assist in quoting new business based on customer provided requirements.
• Assist all departments for any customer related issues and resolving complaints.
• Must be proficient in Microsoft Excel, Outlook and MRP systems (preferably Oracle).
• Be a Team player - Work effectively in a team driven environment and culture.
• Operate in a fast-paced work environment and be able to handle pressure and challenges from internal and external customers.

Essential Knowledge/Skills/A