Overview

Reporting to the General Secretary, the Human Resources Director will serve as HR liaison and provide a broad range of HR support services to the NEOSA Division, upholding the standards, policies, procedures, and principles of The Salvation Army and State and Federal laws.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES .

• Administrative

• Responsible for department work flow in a highly confidential, fast-paced, heavy volume setting.

• Prepare personnel-related correspondence on behalf of the G.S.

• Maintain physical and electronic files for approximately 525 employees in the NEOSA Division.

• Assist with Annual Command Review Personnel section.

• Track DHQ employee benefit days.

• Maintain Education Department for Division – review & process employee education forms and correspondence.

• Prepare and maintain in-house, DHQ & THQ Bulletin Board job postings.

  Annual preparation of DHQ Salary Scale update.

• Special Events Planning: DHQ Employees Recognition Luncheon, including service awards and tracking of tenure.

  DHQ Employees Summer Picnic DHQ Employees Christmas Party – Assist Employee Meetings as scheduled

• Special Committees as assigned.

• Assist with United Way Campaign as needed.

• Oversee Hospitality Guidelines for employees and officers.

• Recognition of DHQ employee birthdays & service anniversaries.

• Handle other responsibilities as assigned by the Divisional Commander and General Secretary.

• Employment

• Orientation of new DHQ employees and Divisional employees as needed, maintain inventory and distribution of all sections of the Eastern Territory Employee Handbook, DHQ Employee Manual Addendum, and Employee Welcome Packet.

• Prepare, review, and process the following forms: hire, salary adjustments, transfer/reclassifications, terminations. Check for correct figures, calculations, proper wording, completion, proper ID, age requirements, work permits, State and Federal tax forms, I-9 forms, Statements of Applicant, Volunteer, Officer, Candidate, and Cadet for Work with Children, employee performance evaluation forms, incident reports, record of offense and warning, and FMLA and Designation Notice forms.

• Review and prepare job descriptions.

• Responsible for implementation of Late Arrival Policy, including daily attendance report, notification memos and warnings to DHQ employees and Department Heads on behalf of the G.S..

• Responsible for complete knowledge and interpretation of all sections of the Eastern Territory Employee Handbook.

• Responsible for updating the DHQ Employee Manual Addendum and Personnel Directives, suggest and draft policy changes for implementation as needed for effective day to day operating procedures related to employee management.

• Process retired officers’ Post-Retirement Service Agreement Allowances

• Tracking of performance appraisals.

• Meet and greet walk-in applicants as needed.

• Recruit and interview prospective applicants as requested.

• Review and processing of approximately 1,500 to 2,000 Christmas seasonal applications. Permission given to hire a temporary FT seasonal assistant.

• Management

• Handle all personnel matters including employee verification, reference checks, persons seeking employment, & policy administration.

• Render HR assistance, guidance and direction to employees, supervisors, department heads, and Corps Officers in the Division, handle day to day employee-related issues, questions, research, troubleshooting, & make recommendations.

• Advise C.O.’s and supervisors of the steps of progressive discipline and documentation, assist with preparation of warnings, counsel C.O.’s and supervisors on how to handle employee relations and problems, and assist with investigations of employee complaints, including sexual harassment.

• Work closely with Insurance and Payroll to resolve employee issues.

• HR Applications

• Per THQ, assigned overall responsibility for Executive Order 11246 - implementation and oversight of the Affirmative Action Plans for the NEOSA Division and responsibility for the DHQ Affirmative Action Plan and Icims Recruiting and Applicant Tracking system including:

• post jobs and track applicants in the applicant tracking system, and train hiring managers in this process

• implement data collection and reporting systems

• summarize statistical data and other relevant information to identify under-utilization of women, minorities, veterans, and disabled, and develop corrective action as necessary

• review and approve affirmative action efforts at all stages of employment recruitment and selection

• establish realistic goals and programs to achieve compliance with AAP, including partnering with outside groups in the community and attending job fairs.

• prepare written reports evaluating the implementation and progress of the DHQ AAP and make recommendations., which are subject to audits at any time.

• Territorial Registry Operator for NEOSA Division - clear names and Social Security numbers of

  all prospective employees, local officers, volunteers in the Division & report felony convictions of prospective employees and red-flags to THQ.

• Conduct criminal background checks on all employees and local Webchecks on all employees in

  positions working with minors. Send pre-adverse and adverse letters as required by law. Oversee follow-through of Webchecks Divisionally. Oversee billing for on-line background checks and Webchecks. Attend Webcheck training as needed. Comply with Webcheck audits.

• Preparation for two personnel audits per year, internal and external.

• Communication to Division regarding new laws and policy changes.

• Responsible for EEO-1 report and all personnel-related Divisional and Territorial Salvation Army

  reports.

• Handle litigation including correspondence, processing of Requisition for Authorization of Legal

  Services, working with attorneys to provide background information, discovery, and position statements, depositions/court appearances as subpoenaed, prepare semi-annual litigation report for THQ, and review invoices from attorneys.

  SUPERVISORY RESPONSIBILITIES

  Benefits/HRIS Administrator/Front Desk Coordinator/HR Generalist/HR Clerk

Qualifications

MINIMUM QUALIFICATIONS:

• A Bachelor’s degree in Human Resources, Business Management, or related field. Master’s degree or HR certification highly desirable.

• At least ten years of progressively more responsible HR generalist experience, which includes recruiting, orientation, benefits administration, salary program administration, employee relations, and training.

• Two or three years of HR management experience with generalist responsibilities for a discreet client base (department/division/nonprofit agency).

• A current working knowledge of federal and state legal requirements.

• Excellent communication skills, able to relate to all levels of management, effective writing skills.

• Effective training/group leadership skills.

• Ability to use Microsoft Office software effectively, as well as the ability to work with desktop applications.

• A desire to work in an organization dedicated to help those in need, working closely with Christian ministry leadership, professional, administrative, and general support staff.

• Previous experience in a ministry or nonprofit environment a definite plus.

• Knowledge of the Salvation Army terminology, organization, and function is required

  SPECIA L SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS .

  - PHR and/or SHRM-CP certifications

  Exhibit sound judgment relating to confidential matters; Highly confidential

  Broad understanding of HR management

  Self-starter with a high degree of initiative, leadership, problem-solving, & negotiation skills

  - Excellent interpersonal, analytical, organizational, oral and written communication skills

  Complete and up-to-date knowledge of S.A. policies and procedures and Federal and State laws and statutes for compliance assurance

  - Attention to detail

  Flexible; able to meet changing priorities and demands, and ability to work under pressure

  Microsoft Office proficiency

  Professional presence

  Perform designated responsibilities with minimal supervision

  The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Acceptable job performance includes the completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of The Salvation Army.

  The employed occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of The Salvation Army in all job-related matters and activities.

  All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

Job LocationsUS-OH-Cleveland

Job ID 2024-12704

Category Human Resources

Compensation Min USD $95.00/Yr.

Compensation Max USD $105,000.00/Yr.

Type Regular Full-Time