Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 FDIC - Account Research and Remediation/Quality Control Lead and/or actively participate in Retail FDIC initiatives, including review and research of data issues, performing operational maintenance on accounts, and creating/updating procedural content as well as completing other initiatives as assigned. Provides ongoing operational support to the Retail field and partners, to ensure timely and accurate completion of customer/account profile updates. Partnering with LOBs, Legal, Compliance and Operational Risk to enhance regulatory reporting processes. Work independently with minimal supervision from manager. ESSENTIAL JOB FUNCTIONS Perform in depth research by utilizing internal banking systems, as well as external systems to review and remediate FDIC data issues. Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk. Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners. Identify and escalate information as needed. Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management. Perform associate training. Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keep Key regulatory compliance. Effective communicator at various levels Demonstrated ability to manage multiple projects at a time Ability to resolve conflict and create win/win situations REQUIRED QUALIFICATIONS Solid understanding of Retail operations, procedures, and technology Undergraduate degree or equivalent business experience Strong oral and written communication skills Analytical ability with proven organizational skills Demonstrated ability to lead, motivate and foster teamwork. Equipment Used Hogan (preferred), Standard PC skills, familiarity with email systems, spreadsheet applications and basic office equipment. Ability to navigate intranet. Job Location Cleveland or Brooklyn, Ohio/Remote with ability to work mobile if needed COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $67,000 to $90,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties. Job Posting Expiration Date: 10/04/2024 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce a