Job Information
The Brewer-Garrett Company Electrical Service Manager in Cleveland, Ohio
Brewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their overall carbon footprint. Our team is second to none. Their creativity and dedication to providing solutions for our clients is their #1 priority. Their team-oriented approach to projects is what sets BG apart from the rest of the industry. Our company is built upon the talent and experience of our associates, and we are looking for an experienced and team-oriented Electrical Service Manager to join our growing team.
JOB SUMMARY:
This Electrical Service Manager is responsible for redeeming service gross profit objectives, managing operations organization, and maintaining client base. This person will work with the client and maintain their electrical systems. In addition, this person will work with technicians to manage a book of business as well as manage work profitably and maintain required paperwork including weekly reporting. This position will include designing, estimating, and proposing new electrical projects.
DUTIES/RESPONSIBILITIES:
Ability to manage, estimate, schedule, and assist on electrical projects, repairs, or installations.
Delegate and organize work of electricians based on the client contracts and expectations. Direct and monitor electricians in providing materials, directions, tools, and logistical support to others to maximize billable hours. Ensure cost-effective and efficient use of equipment, tools and materials while ensuring efficient field operations. Conduct job site visits to inspect equipment and equipment rooms; evaluate job performance and provide direction on areas of improvement in order meet client expectations.
Interact with owners and client representatives to develop and maintain productive, long-term relationships, complete annual evaluations with clients.
Effectively lead assigned electricians, providing direction, training, and support needed to complete jobs; provide regular feedback on performance, address areas of needed improvement with constructive feedback, and motivate and monitor employee morale through frequent engagement. Ensure that client needs and complaints are promptly addressed by electricians and ensure resolution through follow-up with the electrician and client.
Submit all documents and paperwork for contracts or projects.
Ability to order necessary material and pick up material, if necessary.
Support the sales team in their efforts to develop new or additional contracts and projects with customers.
Redeem, evaluate, or change, expenses relative to individual client contracts.
Make recommendations to the Operations Manager on all matters affecting service operations; analyze workforce data, budgets, client feedback, electrician performance, personal observations