POSITION OBJECTIVE

The Assistant Director of Security Systems will provide management of all aspects of Case Western Reserve University¿s critical protective systems to include all security systems, fire systems, CCTV, fire extinguishers, fixed suppression systems, communications equipment, radios, emergency phone service, and outdoor emergency notification system. This position oversees the planning, installation, monitoring and maintenance of all protective systems, and ensures compliance with all applicable fire and security system codes. The assistant director is responsible for keeping current with the state of technology and changes in codes/regulations as they relate to the university¿s security systems and facilitating updates while keeping with the mission and values of Case Western Reserve University and the Division of Public Safety.

ESSENTIAL FUNCTIONS 

Responsible for the direct management, installation and service maintenance of access control and security systems. Plan, design, and coordinate with vendors for the installation of new security systems. Act as primary contact for security, access control, and CCTV vendors relative to bids, walk-throughs, and on-site supervision of projects. Involved in initial discussions of all remodeling, renovation and construction projects to assess impact on security systems. Serve as lead technician to security systems and master user for Lenel Access Control and Milestone systems. Control user access, managing permissions and access levels effectively. Propose potential upgrades and plan strategic initiatives related to security systems on campus. Manage three security technicians and serve as the Director of Security Systems in their absence. (50%)

Provide administration and overall maintenance of the body worn camera (BWC) program. Assign and maintain inventory of body worn camera equipment in addition to assisting end-users with troubleshooting basic technical equipment issues. Research, design, and conduct departmental training programs serving as the instructor/facilitator. Responsible for routine functionality audits ensuring video evidence is properly uploaded and policies and procedures related to the body worn camera program are followed. Maintain body worn camera equipment including cameras, docking stations, cables, etc. to ensure adequate supplies are on hand. Assist personnel in the use and navigation of the body worn camera software to find specific video files, burn copies and share files with authorized personnel and entities. Liaison with body worn camera provider and advise department on equipment upgrades, and any concerns or issues related to the body worn camera equipment. Review and redact body worn camera videos and ensure release is in accordance with federal, state, and local statutes. Assist with policies, procedures, usage and data management of the body worn camera program. (20%)

Coordinate with Information Technology staff regarding security system related issues. Maintain accurate and detailed service and inspection data through entry to a computerized work order management system on a daily basis. Oversee electrical contractors assisting in pulling cable, installing devices or anything required to install the access control system to proper national/local codes. Oversee and manage the semi-annual inspections of all campus security systems and card access systems to include panels, card readers, audibles, door contacts, motion detectors, glass breaks, backup power, and alarm signals. Prepare an action plan to address any inspection violations or recommendations. Manage system programming issues off site to control possible breakdowns. Manage all intercom systems to facilitate effective communication and security protocols. Responsible for policy and procedure review and evaluation, and assist in development, implementation and updating of policies and procedures. Research and devel