Administrative Assistant II - Head and Neck

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic's Head & Neck Institute is one of the most distinguished otolaryngology medical centers in the country. The multi-specialty institute is made up of more than 40 staff physicians practicing several highly specialized tertiary care services including Hearing and Speech, Head and Neck Surgery, Laryngotracheal Reconstruction, Nasal and Sinus Disorders, Otology-Neurotology, Pediatric Otolaryngology and Vestibular and Balance Disorders.

A caregiver in this position works 8:00am - 5:00pm.

A caregiver who excels in this role will:

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.

• Administer calendar and schedule management.

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

• Provide coverage of other areas such as front end, point of service and registration.

• Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED.

• Three years of office experience.

• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point).

• Completion of on-line Skills Assessment for demonstrated proficiency level.

• Demonstrate exceptional clerical, communication, and organizational skills.

Preferred qualifications for the ideal future caregiver include:

• Associate's degree.

• Typing proficiency of 45 wpm with accuracy.

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Ability to perform work in a stationary position for extended periods

• Ability to operate a computer and other office equipment

• Ability to travel throughout the hospital system

• Ability to communicate and exchange accurate information

• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective.

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities