Job Information
FORTERA CREDIT UNION Software Engineer II in Clarksville, Tennessee
**To be considered for this position, you must apply on the Fortera website. Apply at: https://www.forteracu.com/careers
Software Engineer II
Technology Clarksville, TN ID:662-064 Full-Time/Regular
Local hybrid remote to Clarksville, TN
Position Purpose
The Software Engineer II works under the general direction from the CIO, to design, develop, enhance, integrate, and provide support of business systems and other applications software for Technology Support departments using Python, Microsoft SQL Server, and Symitar Power-On. The Software Engineer II will facilitate and implement the integration of new and existing IT components and technology in the most efficient and cost-effective manner; provide project management, consulting, technical support and training to Technology Support end-users; provide leadership and facilitate internal and external communications during all phases of critical projects and daily operations; review, analyze and provide technical support to assist in streamlining and automating end-user processes; and serve as a technical representative with external agencies, vendors, consultants and the public.
Essential Functions and Basic Duties
- Assists team with all aspects of software design and coding.
- Enhances applications by identifying opportunities for improvement, making recommendations and designing and implementing systems.
- Focuses on collaboration to create software-based solutions that improve member experience.
- Writes and maintains code and conducts development tests.
- Monitors the technical performance of internal systems.
- Works to fix minor bugs.
- Assists with help desk tickets and other end-user issues.
- Acts as a resource to Credit Union team members on IT related issues and offers solutions.
- Gathers information from team members about program functionality.
- Improves system quality by identifying issues and common solutions. Documents code, creates SOPs, and trains team members as needed.
- Investigates and recommends use of new technologies where relevant.
- Learns the codebase and improves their coding skills.
- Attends and participates in all required meetings, trainings and committees.
- Participates in community and civic events to promote awareness of the Credit Union in the community.
- Completes all required compliance training and adheres to all regulations which apply within the scope of the position to include the Bank Secrecy Act.
- Ensure that work area and equipment are clean, secure, and well-maintained.
- Performs other duties as assigned by management.
Performance Measurements
Project designs and plans are creative, employ useful technologies, meet deadlines, and fulfill goals and requirements.
Project testing procedures are effective and timely. Results are well-analyzed, and problems are corrected.
Required documentat