Job Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Sr. Transformation Consultant to join our ever-evolving Customer Experience team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team: Our Customer Experience Worldpayers are at the heart of it all - enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they're always finding ways for us to grow together. What you'll own Plan and lead analysis to identify where solutions are required for projects and workstreams Finding and owning Solutions, able to identify best in class solutions to technically challenging issues Investigation of the business area and processes to gain wide understanding of the scope of functionality being delivered Capturing key requirements and documenting end to end process Responsible for outlining problems, opportunities and solutions to key stakeholders Status Reporting, both written and verbal, to senior stakeholders including progress, risk and issues. Communicates effectively with other Project resources, on progress of tasks and identification of risks / issues that may affect the smooth progression of the projects. Ensure compliance of all regulations and legislation, such as FCA, DPA, TCF Act as role model championing the values and brand for Worldpay at all times Where you'll own it While we're a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. What you bring: Primarily responsible for the development of business process related solutions for clients Define client needs, determine strategy and develop plan/proposal for delivery of the project Generally leading to increased efficiency of internal client process or function Possess ability to effectively articulate business opportunity and/or utilization Worldpay perks - what we'll bring for you We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action ad