Clerk Department: Collector\'s Office Employment Status: Non-Exempt; Full-Time, UCFW Administrative Union Salary: Grade A03, Step 01, Starting pay is \$19.45 per hour Licenses/Certifications: High School diploma or equivalent, with accounting, secretarial, or business courses. SUMMARY The City of Chicopee\'s \| Collector\'s Office is hiring a Clerk to be responsible for extensive customer service and may include processing excise bills, money and payments, balancing check books, entering and processing parking tickets and other administrative functions in the department. ESSENTIAL DUTIES INCLUDE: Performs all aspects excise bills including sending out excise demands, balancing excise abatements, entering demand fees and warranties on excise bills, and producing reports for auditing. Process money collected from Collector\'s office. Balance check books. Processes payments received by mail or payment box. Enters parking tickets and balances accounts. Processes parking ticket payments into deputy collector system. Process incoming mail to the department. Handle money collected from residents in person. Provides customer service in person, by phone, by email, or by other means. Performs similar or related work as required QUALIFICATIONS High School diploma or equivalent, with accounting, secretarial, or business courses. - Preferred One to up to (1-3) three years of experience in a responsible secretarial position, preferably in a municipal setting, or any equivalent combination of education and experience. Banking experience or maintaining and balancing a cash drawer. - Preferred BENEFITS The City of Chicopee provides its employees (contingent upon employment status) with a robust benefits package which include the following: Recurring Sick Time, Vacation, Thirteen Holidays Per Year, Retirement Plan, and more: