About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Technician – Quality Control is directly responsible for inbound quality check and outbound processing of rental equipment. This role will be directly responsible for the daily quality control check and outbound staging of rental equipment in accordance to procedure(s) to ensure integrity is maintained in our reservations and equipment readiness. This position requires teamwork, communication, and technical skills.

This position will support our Audio Visual and Event Technology team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Chicago, IL.

Essential Duties & Responsibilities

• Process daily intake and quality checks of assigned equipment

• Prioritize workload based on outbound equipment needs

• Stage outbound equipment

• Assist in the maintenance of assigned stock of parts, accessories and ancillaries required to return equipment to a rentable state

• Maintain the physical appearance and functional form of assigned area

• Perform basic equipment repair and troubleshooting

• Collaborate and accelerate innovations in QC tooling, practices and execution

• Assist in training/development of warehouse staff

• Ensure sound safety and risk policies and procedures through assigned areas

• Promote teamwork and communication between all warehouse operations

• Assists other departments as needed

• Performs other duties as assigned

Education & Experience

• High School Diploma or Equivalent with relevant work experience required

• Minimum 2 years of related experience within event production and/or warehouse operations

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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