Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. The Improving Health Outcomes (IHO) team within AMA supports health care organizations, physicians, care teams and the patients they serve to prevent cardiovascular disease, with an initial focus on hypertension.

We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Improving Health Outcome team. This is a hybrid position reporting into our Chicago, IL office.

As a Sr. Product Manager, you will lead and drive measurable improvement of product management to inform Improving Health Outcomes (IHO) business-related strategies and decisions. Research, design and manage the complete product life cycle to develop products that meet the following criteria: impactful to health care and chronic disease management, aligned with stakeholders’ unmet needs and having a defined business case to support market adoption. Develop and introduce new products and product strategy including prioritizing features, coordinating product schedules with design and IT teammates, and leading all aspects of the product line life cycle.

RESPONSIBILITIES:

Product Management & Development

• Develop, refine, and implement product life-cycle plans with focus on new products and expanding the IHO product portfolio; develop, manage, and communicate the product roadmap for product line(s); establish and monitor KPIs for products that inform IHO’s goals and strategy

• Engage closely with engineering teams, AMA IT and development vendors to iteratively develop, test and refine and help determine the best technical implementation methods and implementation schedule for IHO products

• Conduct regular product review sessions with stakeholders to align on roadmap, feature requirements, and solution designs; understand customer needs and gather and document product requirements

• Document product strategy and status of work in progress; assess stakeholders’ feedback and provide insights on user needs, user experience and market goals

• Manage user testing throughout the product life cycle, sales cycle, and post-implementation

• Define acceptance test criteria and test cases that have been used by QA and acceptance testers

• Manage vendors and external technical contractors; manage responsibilities outlined in the contract and statement of work and report project status regularly to stakeholders

• Work closely with programmatic leads, internal leadership and external collaborators to manage product lines that integrate within IHO Solutions to ensure product objectives and goals are met

  Product Strategy, Sales, and Marketing Support

• Act as a Strategy Consultant for new product ideas in the IHO pipeline; propose short and long-term strategies

• Identify market opportunities and define product vision and strategy and generate insights from formative research, market gaps or technical

• Perform industry/market and competitor analysis, identifying industry trends, regulations and customer needs and behaviors for the assigned product line; incorporate financial, competitive and market analysis in business plans maximizing adoption and ROI

• Create and implement product launch plans in collaboration with Director of Marketing and with Programmatic leads including production of collateral/marketing plans, development of pricing/license strategies and sales strategies and selling points to all relevant parties

• Deliver compelling product demos to a wide range of audiences including C-suite executives and clinicians

• Advocate for, and promote, AMA IHO products internally and externally

  Management and Staff Development

• Mentor, coach, and guide other Product team members

• Responsible for setting objectives and evaluating staff performance; assure staff development

• Identify opportunities for advancing staff skills and expertise

  May include other responsibilities as assigned

  REQUIREMENTS:

• Bachelor’s degree required; graduate degree, product management certification, or clinical research background preferred.

• Minimum of 7-10+ years’ experience as a product manager or similar positions in health care required

• Demonstrated product commercialization success including industry and market analysis and business development.

• Polished communication skills, both written and verbal; demonstrated ability to communicate with business, technical, clinical stakeholders, and prospects.

• Experience with Agile methodology and product management best practices required.

• Demonstrated ability to navigate technical discussions, including software development processes for the non-technical person and for the highly technical.

• Demonstrated ability to manage clinical discussions and negotiate with health care professionals; practical experience working with multiple external stakeholders to develop clinical, or health care operations use cases

• Demonstrated ability to work within a matrixed team

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION