Job Information
United Airlines SMS Safety Assurance Manager in Chicago, Illinois
Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
Key Responsibilities:
The Manager of Corporate Safety SMS Safety Assurance is responsible for providing program oversight, training and administration for the enterprise Safety Management System.
Support the implementation, maintenance and oversight of United's SMS and liaison with all of the operating groups and business units across United
In addition, collaborate with other industry partners to include airports, express and codeshare partners, and service providers
Provide oversight as part of the safety assurance function of the Part 5 rule
Safety Management System oversight
Provide oversight of United's SMS compliance to 14 CFR Part 5
Support the implementation and maintenance of the SMS principles and four components:
Safety Policy
Safety Promotion
Safety Risk Management
Safety Assurance
Ensure there is consistent, unified approach to SMS across all operating groups and business units
Engage with industry peers to determine standard processes
Share United's SMS with other industries and educational institutions
Support the development and oversight of SMS training across the enterprise
Continue to keep United's SMS on the forefront
Data Administration
Support United's SMS with predictive data analytics and administration of SMS processes by assisting in the design and develop of statistical models and improved data collection based on the operating needs of the organization
This position will support strategic development and maintenance of data, maintain database storage and efficiencies of large data, integrate data streams, transform and prepare data for broader usage, keep requirements consistent with network data security policies, and audit data quality
Predictive and prescriptive analytics
Visualize complex data
Model intricate data algorithms
Prepare routine/ad hoc reports
Consult with data customers
Safety Management System Administration
Help organize and maintain electronic records, distribution-lists and SMS reports
Assist with the development of safety promotion communications and the maintenance of safety objectives on Flying Together
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What’s needed to succeed (Minimum Qualifications):
Bachelor's degree in a related field
Position will require travel up to 25% around the United system to provide oversight and support
4+ years in a related field with minimum of 2 or more years work experience in the field of transportation safety, aviation management or aviation safety.
Exposure to cross-functional change management/facilitation
Working knowledge of Safety Management System
Working knowledge of system safety and quality management
Working knowledge with standard documentation processes
Excellent interpersonal, verbal, written and presentation skills
Proven problem solving and organizational skills
Ability to quickly understand complex systems and explain them to varied audiences
Ability to work independently, and handle stress in a fast paced, multi-task oriented atmosphere
Demonstrated advanced use of Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher and Visio
Demonstrate ability to use Sitecore
Attention to detail
Change Management awareness
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Master’s degree preferred
SMS certification from MITRE or USC
Work experience in statistics, reports and data visualization
Work experience in administration of safety risk assessments
Work experience in technical writing
Work experience in project management
Work experience in administration organization
Working knowledge of Sitecore
Working knowledge of ETQ (Excellence Through Quality)
Working knowledge of Foundry (Palantir)
Working knowledge of pertinent Federal Aviation Regulations (14 CFR Part 5 and Part 121), FAA Advisory Circulars, IOSA and Standards and Recommended Practices, ISO 9001 standards, CAST SE and documentation standards
Work knowledge of IT collaboration/development with focus on user experience
Understanding of basic project management principles
Proficiency in facilitating cross functional groups or activities
Root cause analysis
Human Factors
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $99,750.00 to $135,960.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
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