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Revlon Senior Director, Customer Business Development CVS in Chicago, Illinois

Description

Basic Function:

Responsible for developing, executing, and fostering a collaborative business partnership between Revlon brands and Customer(s) that delivers volume, share and profit objectives for Revlon (i.e. assigned brand categories), and contributes to the customer’s total category growth.

Through a total understanding of customer and company business objectives is able to develop a cohesive vision, business plan strategy, and action plans that will deliver, with excellence, the agreed-to business results. Responsible for challenging the status quo to develop new go-to- market opportunities and obtain widespread support by working effectively with others. Ability to penetrate across the customer organization, including merchandising, marketing, supply chain and finance at the appropriate levels, institute agreed to business principles, and have regular contact.

Major Duties:

  1. Execute Long Range Planning and annual Joint Business Plans that incorporates company and customer timelines to ensure maximum execution and volume from joint efforts to include:

  2. Develop relationships, joint ventures, and have regular contacts with leaders and buyers at CVS and Rite Aid.

  3. Developing long-term, profitable, and sustainable growth across Revlon and Customers KPIs

  4. Execute the Customer Business Planning Process and Joint Business Plans that incorporates company and customer timelines to ensure maximum execution and volume from joint efforts to include:

  5. Volume Forecasting

  6. Identification and execution against key business drivers

  7. Long lead time planning with customer to maximize execution

  8. Effective management of Company’s Market Development Funds

  9. Developing long-term, profitable, and sustainable growth in POG and secondary space

  10. Omni-Channel thinking along with our Brand & Trade Marketing teams on how we execute in stores, on-line, & in order to drive sales

  11. Accountable for Annual Gross Sales. In conjunction with the VP Sales, develop the annual volume targets and associated P&L’s. Educate and provide business updates to senior members of Revlon on Customer’s progress, strategy and outlook. Responsible for the tracking of the volume, and making appropriate business decisions to meet agreed to P&L targets

  12. Develop, implement and monitor the customer’s Weekly and Annual consumption plan for integration into the overall account business plan

  13. Utilizes strong customer focus to understand key drivers of business and action customer needs

  14. In conjunction with sales analyst, collects business, point of sale, and market trend data and analyzes to develop new business growth and opportunities

  15. Pro-actively works with all internal and external contacts to achieve business goals

  16. Development of a weekly consumption forecasts

  17. Tracks and analyzes weekly/monthly results to determine progress against plan and identify gaps and opportunities

  18. Creates “Close the Gap” plans where required

  19. Within team, create and maintain weekly activity plans for 4P execution

  20. Weekly/Monthly internal communication to account of results and gap closing actions.

  21. Pro-actively works with all internal and external contacts to achieve business goals

  22. Develop and implement business building strategic plans to capitalize on opportunities and mitigate risks

  23. Integrates Revlon/Elizabeth Arden’s corporate strategy with customer’s go-to-market strategy

  24. In conjunction with the Demand Planning team, maintain up to date Shipment forecast by segment and item.

  25. Develop strategic plans to create opportunities, execute forecasts, and plan contingencies

  26. Identify opportunities and risks and develop plans for Demand Meetings

  27. Lead the Demand planning portion for Revlon and Almay Color Cosmetics with your Replenishment partner; prior to Demand Planning meetings

  28. Lead, develop and facilitate internal and external relationships in support of the business objectives

  29. Internal - Develop retail action plans to improve shelf conditions and become more efficient with internal teams below:

  30. Sales Insights and Strategies Team

  31. Marketing

  32. Trade Marketing

  33. Finance

  34. Logistics and Inventory Management

  35. External – Key strategic alignment/influence with external teams listed below

  36. Category Management

  37. Store Operations

  38. Beauty Advisor Leadership

  39. Manage the Market Development Fund (MDF) for the customer’s brands to ensure account profitability

  40. Determines financial needs based on business plans and ROI analysis

  41. Analyzes event ROI’s on incremental investment and opportunities

  42. Gains authorization for investment

  43. Tracks actual investment vs. plan to ensure budget adherence and develop modified plans to remain in budget

  44. Processes account claims on an on-going and timely basis

  45. Manages the customer P&L to meet objectives set forth by CBD Leadership

  46. In conjunction with Inventory planning and Logistics team, work to mitigate returns / Markdown risk

  47. Manage timely shut off of discontinued SKUs based on customer inventory

  48. Implement markdowns where there is a financial benefit

  49. Review all New/Bonus PPK’s to determine the “right” amount of inventory is sent to each store

  50. Oversee multiple direct report to include development and performance feedback and coaching.

  51. Provide channel leadership and support on planning, administration, partnerships (i.e. broker support team(s), & collaborate with colleagues within team & across sales

  52. Performs other related duties as required.

Knowledge and Skills Requirement:

  • 12+ years direct selling experience within CPG industry required ( Cosmetics, specific applicable Channel experience preferred)

  • Preferred CPG experience with selling to/managing relationship within drug channel, ideally CVS.

  • Strategic Thinking

  • Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies.

  • Strong analytical skills and experience converting analytical information into Sales tools to promote sales and profit goals within customer business plans.

  • Demonstrated ability to take appropriate risks as part of a comprehensive long-range growth plan.

  • Execution (Initiative & Follow-Through)

  • Ability to drive for results and flawless execution

  • Ability and desire to operate as a “hands-on” operational leader (in addition to strategic responsibilities)

  • Maintain accuracy for assigned product categories (Within Revlon - includes Brand Drivers for assigned product categories and MDF planner maintenance)

  • Demonstrated success of proactively planning and delivering results.

  • Demonstrated ability to ensure a plan is followed through to completion and corresponding success.

  • Omni-Channel

  • Preferrable experience in managing execution across brick and mortar, e-Commerce and social spaces

  • Innovation & Creativity

  • Experience developing successful new business building ideas based on total understanding of the customer’s business drivers and go-to-market strategies.

  • Problem-Solving

  • Ability to anticipate potential problems and developing proactive solutions to avoid problems.

  • Ability to think around a multi-faceted issue to identify the best solution.

  • Communication

  • Ability to communicate with presence to assigned Customers and Revlon management.

  • Ability to communicate effectively, actively and cross-functionally to ensure thorough understanding of programs, customer needs, and competitive activity.

  • Systems Skills

  • Advanced Word, Excel, PowerPoint, and Adobe Acrobat skills necessary. Knowledge of Access a plus.

Minimum Education Required: Bachelor’s Degree Required

Minimum Years Experience Required: 10+ years direct selling experience required (Cosmetics experience preferred) Experience managing selling relationships with CVS/RA

SPECIAL REQUIREMENTS OF THE POSITION: Direct selling experience required preferably within Drug channel

• Travel <10%.

#LI-PD1 #LI-Hybrid

The base pay range for this position is $185,000 and $220,000/year; however, base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

This role is eligible for an annual bonus based on company performance.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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