senior desktop engineer.

• chicago , illinois

• posted august 20, 2024

job details

summary

• $120,000 - $140,000 per year

• permanent

• bachelor degree

• category computer and mathematical occupations

• reference1062704

job details

job summary:

Hybrid with a top law firm in Chicago!

Pension and great benefits!

Work 35 hours = Full Time Salary!

-Warm, energetic, trusting team

-Great opportunity to work at a larger firm with a great reputation.

-Management style is trusting and the team is big on autonomy

o Collaborative and concerned with the user experience, above just the technology.

o MacOS experience, experience providing support with configuring in JAMF.

o Someone that has experience using Intune on a daily basis would be of great value.

o Experienced writing PowerShell scripts - plus

o BA is preferred, but not required.

o 7 years of experience across an enterprise sized company (500-1,000's of computers/users)

o 7 years of MacOS/Windows (a mix is acceptable) Windows 10 or 11

o Experience with using WMI, registry, log files, events, and in-place upgrades

Duties and Responsibilities:

• Act as technical subject matter expert for all Sidley workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge.

• Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal.

• Use workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the workstation environment.

• Design, document, support, and troubleshoot the workstation patching process.

• Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.

• Work with the Desktop & Remote Access Manager to recommend, architect and implement any new software distribution initiatives.

• Work with members of the Quality Assurance team to test automated software deployments prior to them being delivered to the end user.

• Design, document, support, and maintain the PC environment for all Firm-standard PC models, including, but not limited to, the following: BIOS, boot process, drivers, services, scheduled tasks, and computer policies.

• Develop, document, implement, and maintain processes and procedures for workstation configuration and support.

• Develop, document, implement, and maintain automated scripts and tools for PC configuration and management.

• Coordinate selection and configuration of standard and non-standard personal computer hardware.

• Participate in professional organizations and attend conferences and/or seminars to keep abreast of technologies and trends.

• Provide 24x7 On-Call support on a rotating basis

• Other duties as assigned.

location: Chicago, Illinois

job type: Permanent

salary: $120,000 - 140,000 per year

work hours: 9am to 5pm

education: Bachelors

responsibilities:

Duties and Responsibilities:

• Act as technical subject matter expert for all Sidley workstation technologies and issues, including Windows 10/11, Google Chrome, and Microsoft Edge.

• Act as technical subject matter expert for desktop management related technologies including Microsoft Intune, Microsoft Endpoint Configuration Manager, PowerShell, Patch My PC, Aternity, PSAppDeploy Toolkit, Group Policy, BeyondTrust Endpoint Privilege Manager, and Flexera Admin Studio and AppPortal.

• Use workstation monitoring tools, develop queries and reports, create custom inventory and events, and provide data-driven analysis of the workstation environment.

• Design, document, support, and troubleshoot the workstation patching process.

• Troubleshoot difficult problems encountered with the PC environment and work with the internal application support teams to provide comprehensive solutions to these complex problems.

• Work with the Desktop & Remote Access Manager to recommend, architect and implement any new software distribution initiatives.

• Work with members of the Quality Assurance team to test automated software deployments prior to them being delivered to the end user.

• Design, document, support, and maintain the PC environment for all Firm-standard PC models, including, but not limited to, the following: BIOS, boot process, drivers, services, scheduled tasks, and computer policies.

• Develop, document, implement, and maintain processes and procedures for workstation configuration and support.

• Develop, document, implement, and maintain automated scripts and tools for PC configuration and management.

• Coordinate selection and configuration of standard and non-standard personal computer hardware.

• Participate in professional organizations and attend conferences and/or seminars to keep abreast of technologies and trends.

• Provide 24x7 On-Call support on a rotating basis

• Other duties as assigned.

qualifications:

• Experience level: Experienced

• Minimum 7 years of experience

• Education: Bachelors (required)

skills:

• PowerShell

• MacOS

• JAMF

• InTune

• AutoPilot

• Desktop SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.