We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you'll be doing

You’ll be joining CIBC’s Business PMO, People Change Management team. You’ll work closely with others to manage a portfolio of projects from end-to-end, focusing on the people impacts. As the Senior Analyst, People Change Management, you’ll be joining a new team of people change professionals to manage and develop change plans for transformational initiatives and provide subject matter expertise to Project Managers during the project life-cycle. You’ll use your expertise in people/organizational change management methodology to make recommendations for continuous improvements on all project change deliverables and other change related practices. In addition, this role will be responsible for developing, delivering and maintaining content and materials to support changes to USCI business process and procedures and educating the Combined US Operations (CUSO) on people change management tools and best practices.

Cross-Functional Relationships

• Interaction with CIBC business areas and key functional groups such as Risk Management, Legal and Compliance, Human Resources and Internal Audit.

• The role partners with US Learning & Development team to support training programs and/or initiatives impacting employees across the CUSO.

Responsibilities

• Design content for training curriculum and materials in alignment with change management policy, standards, and process documents.

• Deliver training and communication to raise awareness and educate impacted colleagues on change management requirements across business lines and stakeholder groups.

• Maintain and deliver training curriculum in alignment with group’s requirements (e.g. change management methodology and governance, risk management policies, procedures, and standards).

• Advise initiative teams on communication and training standards aligned with established change management policy and practice.

• Develop and maintain the PCM SharePoint site and keep content (e.g., Tools, Templates, FAQs) current and up to date.

Knowledge & Skills:

• At least 6+ years of people change management experience

• Bachelor’s degree required

• Expertise in delivering corporate training and communications

• Knowledge in Change Management / Project Management

• Knowledge of business units and project management processes

• Strong interpersonal skills to effectively communicate and present to cross-functional stakeholders at all levels

• Proficient use of Microsoft Office Suite

• Strong critical and strategic thinking ability

• Familiar with the Prosci and ADKAR

How you'll succeed

Change management – Participate in the development of the People Change Management discipline for CIBC's US region. Provide best practices for CIBC based on your expertise. Assess the efficiency of the practices and procedures used by the team, and provide guidance that will continuously improve change capabilities.

Teamwork – Help internal partners make informed decisions about the development of programs, products, and services. Work closely with teams as you work toward a common goal and negotiate deliverables and milestones whenever necessary.

Communication - Provide visibility to transformational initiatives’ sequencing, planning and people change management components by performing analysis on skills and workforce, applying substantial communication and problem-solving skills

Who you are

You embrace and advocate change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.

You’re inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

Your influence makes a difference . You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You have a degree/diploma in Business and/or a related field of study. It’s an asset if you have your MBA or professional designation.

You can demonstrate experience in People/Organizational Change Management methodology, principles, and tools. It’s an asset if that experience is in Banking/Financial Services sector

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.

• Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.

• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.

• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.

California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St, 11th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Change Management, Change Management Processes, Communication, Deliverables Management, Delivery Management, Develop Training Programs, Initiating Change, Management Reporting, Process Improvements, Strategic Planning, Taking Initiative, Team Building Training, Teamwork, Training Evaluations, Training Instruction, Training Needs Assessment, Training Plans, Transformational Change

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.