The iconic Hilton Chicago Downtown is adding a new role to their team! The Director is looking for a Sales Liaison / Catering & Events Coordinator. This is a great entry level opportunity for someone that wants to learn and grow their career within Sales, Catering, and Events. The primary focus of this position is to assist Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. Individual will directly support management team by facilitating site inspections, group customer walk-ins and other customer needs while on property.

Ideal candidate will have hotel industry experience, extremely organized, able to multi-task, and a passion for customer service.

What will I be doing?

Specifically, you will:

• Serve as primary liaison between Sales department and hotel departments
• Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams
• Review and report on Sales productivity highlights on a regular basis
• Coordinate on-property site inspections for Sales Managers
• Become an expert of hotelmeetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets
• Facilitate site inspections and walk-in visits
• Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities
• Support the Catering, Events, and Reservations teams in an administrative capacity

Pay Rate

The hourly rate range is $23.00 to $25.00 and is based on applicable and specialized experience and location

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Complimentary Meals in the Team Member Restaurant

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

#LI-JW1

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Sales

Title: Sales Liaison and Catering and Events Coordinator - Hilton Chicago

Location: null

Requisition ID: HOT0BBI2

EOE/AA/Disabled/Veterans