Description:

The Opportunity

Hyatt is in search of a dynamic & driven RDRM to lead the strategic and tactical initiatives that maximize revenue and profitability for the hotels within the region. In this capacity, you'll work closely with hotel revenue leaders, sales and marketing teams and general managers to implement effective pricing strategies, inventory management,and distribution strategies. This position works closely with complementing RVP of Sales, playing a pivotal role in driving results to their portfolio of hotels. This position will be focused on training and development for revenue management talent, outperforming direct competitors, and helping to maintain Hyatt's reputation as an industry leader in hospitality. As a member of a team deeply committed to diversity, equity, and inclusion, you will have the opportunity to foster your curiosity and skill set while building meaningful relationships across the organization, including stakeholders, teammates, and guests.You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

Our purpose sets us apart—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedules

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.

The Role

Position Responsibilities / Essential Functions

•Develop and execute revenue management strategies for the region.

•Analyze market trends and competitive landscapes to identify opportunities for revenue growth.

•Support Revenue Managers and their hotels to design action plans that will elevate the overall performance of the hotel, area, and company.

•Organizes and leads the training for new Revenue Managers, responsible for spreading the company’s Revenue Management culture.

•The RDRM will closely work with Commercial RVPs to drive a cohesive regional strategy. Work with cross-functional senior management to ensure alignment.

•The RDRM will work in tandem with the RVP of operations to achieve common goals and to make sure operations and revenue teams support each other.

•The RDRM will work with the RM to develop strategies to support the room upsell regional goals and support the sales of non-package items.

•Work with other Regional Directors to coordinate strategies across regions, will maintain open communications across regions.

•Work with General Managers to facilitate performance reviews and goals for their Revenue Managers.

•When appropriate the RDRM will attend owner and asset management meetings to support the hotel team and bring overall perspective of the state of the business.

•Ensure that weekly hotel Strategy meetings are executed in accordance with Hyatt Revenue Management standards by participating in these as needed.

•Oversee the revenue forecasting process for each of the hotels in the region to ensure that the accuracy of each forecast falls within Hyatt standards. Evaluate the Annual Budget for each hotel.

Qualifications:

Experience

•Must have at least 5-8 years of Revenue Management and commercial experience.

•Previous experience in a leadership position

•Previous experience working with Revenue Management systems and financial reporting

•Experience in Budgeting and Revenue forecasting processes

•Solid communication skills, written and verbal.

Education

•University Degree

Certificates, Licenses, Registrations

•Certification in Revenue Management preferred, courses in revenue management, data analytics and pricing strategies.

Computer Skills Needed to Perform this Job

•Previous use of Revenue Management Systems

•Great usage of Pwer Bi

•Advance Excel and problem solving

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Primary Location: US-IL-Chicago

Organization: Hyatt Corporate Office, Chicago

Pay Basis: Yearly

Job Level: Full-time

Job: Revenue

Req ID: CHI014378

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.