Come join a winning team ! We have an exciting opportunity to help expand your knowledge, skills, and abilities in the margining space.

As a Client Services representative in the Margins team, you will serve as the day-to-day contact for clients and internal partners to improve client experience and support operational transformation.

This position requires an ownership mindset and the drive to critically assess information, identify issues and to establish lasting solutions in view of business priorities and Firm-wide objectives. Our ideal candidate is resourceful and able to quickly adapt to changing circumstances while continuously learning, synthesizing and applying knowledge to solve the right problems at the right time in view of business objectives and the Firm's culture and conduct standards.

Job Responsibilities

• Serve as the primary point-of-contact for margining priority relationships

• Ensure all margin requirements are met in view of margin regulations, client and relationship level priorities and internal risk policies

• Resolve issues related to SWIFT formatting, cash and securities settlement instructions (SSIs) and securities settlements across markets

• Build and leverage relationships across Sales/RM, Compliance, Technology and Operations to solve

• Identify opportunities by synthesizing client behavior, margin balances, exceptions, and revenue data

• Help to implement solutions to improve client experience while driving capacity gain, efficiency and controls

• Help to improve service offerings by leading and participating in cross functional initiatives (Regulatory, Strategic/Platform, Exchange/Product onboarding, client experience)

• Monitor developments in the cleared derivatives industry and communicate relevant points to management

Required qualifications, capabilities and skills

• Strong understanding of Derivatives Clearing business and end-to-end life cycle of Futures and Cleared OTC Swaps products

• Strong communication skills and ability to develop relationships with external parties and internal stakeholders, Sales, Controls, Tech and Operations teams

• Excellent problem-solving skills and ability to identify, understand, and address operational and technical issues

• Ability to self-teach and desire for continuous development

• Ability to synthesize complex information for different audiences

• Control mindset to identify process control gaps, prioritize, and mitigate operational risk

• Working knowledge or strong desire to learn data visualizations and analytics required (Tableau, Qlik, etc)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a comprehensive list of all responsibilities, duties, skills required of personnel so classified.

J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries.

J.P. Morgan is the largest Futures Commission Merchant based on Client Assets, processes 750,000 cleared and intermediated trades daily and provides clearing at 62 global Clearing Houses

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status (PKX1) .

Futures & Derivatives Clearing Operations supports Futures, Options and Cleared Swaps clearing functions including Reconciliations, Middle Office, F&O House Ops, Expiries & Deliveries, Settlement, Brokerage, Client On-boarding, Client Money, Regulatory Reporting, Static Data Management and Position Management.

The Americas Client Services Margin team is responsible for client facing margin functions for J.P. Morgan's extensive client base which includes Banks, Hedge Funds, Pension Funds, Insurance Companies, and Asset Managers. Partnering closely with Front Office, Technology and Operations, the group ensures that the highest of standards are met for the service delivered to clients.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans