About Byline Bank:

Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States according to the national SBA ranking by the U.S. Small Business Administration by volume FY2023. Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include:

• U.S. News & World Report named Byline Bank as one of the Best Companies to Work for in the Midwest in 2024-2025

• Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM (Society for Human Resource Management)

• Forbes America’s Best Small Employers 2023

By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

At Byline Bank, we're looking for hardworking, client-focused individuals to join our dynamic team. As part of our organization, you'll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss our Deposit Services Specialist opportunity!

Objective of Position :

The Deposit Services Specialist is responsible for helping with the processing of the internal and external customer inquires, legal notices, and stop payment reconciliation. This role will help maintain customer information, new account review, and monitor all dormant accounts.

Duties and Responsibilities:

• Help provides exceptional customer service experience to both internal and external customers.

• Assists in daily deposit activity, business risk assessments, and posting errors.

• Helps establish and develop policies, processes and procedures for the deposit services team to help ensure operational efficiency, quality customer service and regulatory compliance.

• Help places extended holds on customer accounts in accordance with Regulation CC and the Bank’s Funds Availability Policy.

• Help monitor all internal policies, procedures, and practices including BSA, AML, Regulation D, Regulation DD and Regulation CC.

• Assists in the development of deposit production standards for the bank.

• Help investigates and processes all Levies, Garnishments, Citations, Summons, Subpoenas and Grand Jury Subpoenas.

• Assists with the reconciliation of the stop payment reports.

• Processes customer requests for backup withholding.

• Help verifies proper completion of bond redemptions and 10999-int addenda.

• Help with the monitoring of all processes related to deposit operations processing.

• Help maintains department email box and respond in a professional and timely manner.

• Maintains knowledge of regulatory requirements (Bank Secrecy Act, Customer Information Privacy, Reg E) and compliance training.

• All other duties as assigned.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Qualifications:

• High School diploma or equivalent is required for this role.

• 6+ months of banking operation experience, ideally in deposit services.

• Strong knowledge of BSA/AML, OFAC, State laws and federal regulations.

• Ability to work collaboratively with a variety of stakeholders at all levels.

• Be self-motivated with a strong attention to detail.

• Have strong change management, organizational and planning capabilities.

• Demonstrate strong organizational skills with the ability to communicate multiple projects and priorities depending on organizational needs and strategies.

• Proficiency in MS Office Suite.

• Possess strong communication skills both verbally and in writing.

Physical Demands/Work Environment:

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

Compensation & Benefits:

Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

The anticipated hourly range for the position is $22.79 to $25.00.

In addition, Byline provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off. Depending on the specific role, compensation may also include discretionary bonuses and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.

Additional Information:

Byline Bank is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Byline Bank is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us directly at 773-475-2900, Option #2.

If applying within the US, this role is not eligible for visa sponsorship now or in the future.

Note to Recruitment Agencies and Third-Party Recruiters:

Byline Bank kindly requests that third-party recruiters, staffing agencies, and recruitment firms refrain from submitting resumes or candidate profiles without a prior agreement in place. Any unsolicited submissions will be considered property of Byline Bank, and no fees will be paid for placements resulting from such submissions. We appreciate your understanding and cooperation.

Byline Bank is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Byline Bank are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran status, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Byline Bank will not tolerate discrimination or harassment based on any of these characteristics.