Description:

Requirements

1. 3 years of tactical experience as a community manager with Facebook/Instagram/Meta

2. Developing reporting on impacts of social media/community management using social media tools such as Brandwatch, Khoros, Sprout Social, etc.

3. Experience with a brand style guide

Desires

1. Agency experience

2. Collaborative with clients or business units

3. Building a playbook for community management

Secondary Skills - Nice to Haves

• social media platforms

Job Description

The day to day includes:

o Being very tactical and collaborative

o Identifying and engaging with difficult conversations on Facebook/Instagram/Meta

o Escalating to, and working with, the marketing/communication reps within the business units to deliver responses

o Documenting and building out a playbook for community management

o Developing reporting on the impact of social media and the community management

o Using Brandwatch, Khoros, Sprout Social, and other social media management tools

• This role is NOT:

o Creating content

o Posting on social media

o Building editorial calendars

o Working with TikTok

Additional Skills & Qualifications

Agency experience will be a huge plus

Employee Value Proposition (EVP)This is a great opportunity to join an internal digital agency. The role will build out the playbook for this agency and will develop reporting to show the impact of social media and community management.

Work Environment

Based in downtown Chicago, this person will be onsite a couple days for trainings initially. Then, as needed for meetings or when desired.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.