This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12238214 Department

Booth IT: Service Management

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:

-an unmatched faculty.

-degree and open enrollment programs offered on three continents.

-a global body of nearly 56,000 accomplished alumni.

-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University\'s core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

Provides support to faculty teaching in classrooms for audio/visual, (AV), setup and general problem resolution. Also responsible for AV support for Conference Center clients and student classroom sessions. Will focus on, but not be limited to, Windows OS, Mac OS, mobile devices and classroom support of Audio/Visual technologies. Support includes Gleacher Center (Downtown Chicago) and at times Harper Center (Hyde Park).

Responsibilities

• Provides support during the shift hours Monday 1:00pm to 9:30pm, Tues -Fri 7:30am to 4:00pm, and Saturdays as needed. Shift hours may change depending on coverage needs.
• Completes audiovisual presentation set-ups in a variety of settings that include small conference rooms, classrooms, and large assembly spaces.
• Supports/operates all audio/visual equipment at the Gleacher Center in order to assist faculty, staff and clients.
• Solicits equipment requests prior to each academic quarter from faculty along with Faculty Services.
• Develops and maintains relationships and good communication with all staff and faculty in the academic programs.
• Teaches faculty, staff and students how to operate audio/visual equipment as necessary.
• Maintains daily logs for setups/teardown, faculty requests and equipment usage.
• Tests, setups and breakdowns all audio/visual equipment used each day according to faculty/staff requests.
• Troubleshoots issues with AV systems and implements temporary fixes as necessary to ensure minimal disruption to faculty, staff and corporate presenters.
• Responds quickly to last minute requests by faculty and staff.
• Reports any audio/visual equipment issues to AV Team Lead and logs them as needed.
• Maintains accurate records of equipment inventory.
• Researches, develops, installs, operates and troubleshoots audio-visual systems, such as video conferencing, digital media and desktop and network-based technologies.
• Provides projection services and presentation support for academic and public events w thin standard operating procedures.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

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Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Bachelor\'s degree.

Experience:

• A minimum of three years of audio-visual tech experience.

Technical Skills or Knowledge:

• Experience with AV technical support (e.g., LCD Projectors, Document Cameras, Video Conferencing, etc.).
• Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook).
• Knowledge of PowerPoint on both PC and Apple products.

Preferred Competencies

Outstanding verbal, written, and presentation skills, as well as organizational skills.

Demonstrated exper