Job Information
Dollar Tree Manager Business Solutions ISO in Chesapeake, Virginia
The Manager Business Solutions – Store Systems is responsible for defining and managing IT solutions for Store systems. This is a key leadership position that supports the Director in defining and managing IT solutions for Store System business needs. The Business Solutions Manager works as a supporting strategic advisor to their business units on the best options in solving IT related business issues (day to day and long term). This role will lead and manage the quality of the deliverables for the team of Business Analysts that are responsible for documenting business requirements for requested solutions/enhancements. This role will be assigned projects and is responsible for the communication and coordination of all phases of IT project development through implementation (design, development, test and production).This role must be able to effectively communicate with all levels of management both within and outside of the IT department.
Primary Duties:
Serve as second in command and supporting leader of the Store Systems technology team
Collaborate with technology teams to keep initiatives moving forward on the Portfolio Roadmap
Contribute to the definition of roadmaps that align to long term business objectives
Serve on departmental process improvement initiatives
Coordinate business strategy with the tactical work of IT
Educate business on applications and processes
Help identify opportunities for business units to optimize and find efficiencies
Help translate strategy and objectives into manageable, step-by-step action plans
Step in and speak to the Store Systems Portfolio on behalf of the Director
Manage relationships with stakeholders, and key vendors and service providers
Lead and mentor team of Business Analysts
Perform team capacity planning, work prioritization and resource allocation
Define and ensure adherence to project management processes, templates, standards
Manage deliverable quality to ensure solutions meet requirements
Serve as primary project lead on selected initiatives
Develop and maintain project plans with detailed tasks, activities, deliverables and timelines
Continuously assess and re-evaluate project priorities; develop contingency plans
Facilitate project schedules and meetings
Document project decisions, action items, issues and risks
Maintain project document repositories
Serve as primary liaison with external vendors
Maintain, manage and report on project financial budgets, actuals and forecasts
Prepare project status reports and steering committee presentations
Perform other duties as assigned to support business objectives and fulfill the corporate Mission
Required Qualification
Bachelors in business, engineering, computer science, MIS or other four-year related degree and 8+ years of experience as a Program Manager equivalent-role, OR 10+ years of relevant experience
Proficiency in MS Office suite, including MS Visio and SharePoint
Advanced oral and written communication skills with strong ability to influence and work with cross-functional teams
Strong understanding of Software Development Lifecycle
Prior supervisory experience for direct reports
Experience managing large, complex, cross-functional technology projects
Retail Store relevant systems, operations execution work experience using various technologies:
Point of Sale
Inventory Management
Communication and tasking
Mobile solutions
Workforce management
Reporting tools
Proficient using Data Analytics tools and Query language
Preferred Qualifications
Retail or consumer products experience supporting technical initiatives and implementations
Team player with aptitude to build and maintain positive and collaborative working relationships
High attention to detail with analytical, critical thinking and problem-solving skills
Self-starter with sense of urgency and drive to work towards results and meet deadlines in a constantly changing fast paced environment
Ability to work independently, and manage multiple initiatives concurrently to completion
Experience working in a multi-banner integration environment
Experience managing the work of internal and external contractors
PMP or other professional certification
Dollar Tree
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