Part Time Poker Dealer $5.25/hr+ Tips $1000 Hiring Bonus

Responsible for all aspects of dealing various Poker games as assigned, while providing a courteous and entertaining experience for Harrah's Cherokee Casino Resort guests.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
• Deal Poker games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintain department standards of games productivity
• Provide gaming instructions to guests when requested or as assigned in order to encourage gaming activity
• Demonstrate superior customer service skills by displaying outlined service behaviors at all times
• Maintain an upbeat and positive attitude, create positive energy with gestures and sustain enthusiasm from one interaction to the next
• Initiate courteous and friendly conversations with guests
• Informed of daily information; build relationships by greeting guests with a warm, friendly verbal greeting
• Possess money-handling skills, count large sums of cash and exchange for table chips
• Possess a thorough working knowledge of all Poker games certified to deal
• Collect poker revenue from the pot in accordance with departmental raking procedures
• Documented strong knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines
• Check for satisfaction and effectively resolve service breakdowns when they exist
• Exercise appropriate discretion in identifying situations that require management attention
• Provide game protection by keeping visual contact of all guests and game layout, and reporting any suspicious activity to the immediate supervisor
• Act as a role mode; always present oneself as a credit to Harrah's Cherokee Casino Resort and encourage others to do the same
• Promote Total Rewards programs and card membership
• Create an atmosphere of luck and celebrates guest's wins
• Provide a warm farewell and thanks guests for visiting
• Delight our guests with outstanding service
• Adhere to regulatory, departmental and company policies/procedures in an ethical manner

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