Description

The Housekeeper cleans and maintains common areas in buildings and dormitories, including restrooms, while ensuring the highest standard of cleanliness and safety. This is an entry-level position with no prior work experience required. The Building & Grounds staff ensure facilities operate in a way that provides a premiere experience for patrons.

About the Work

• Pick up trash/debris, vacuum, empty wastebaskets, and transport waste to disposal area.

• Scrub and disinfect bathrooms using designated chemical products, including receptacles, doors, floor, mirrors, sinks and toilets. Replenish supplies/toiletries such as soap, paper towels, toilet paper, urinal cakes and batteries for automatic dispensers.

• Deep cleaning responsibilities when opening up or closing seasonal buildings appropriate chemical products and equipment. May include deep clean carpet, ceilings, drapes, upholstered furniture, walls and windows.

• With direction from the Housekeeping Supervisor efficiently complete cleaning tasks from high to low priority within allotted timeframe without compromising quality.

• Stock cleaning supplies as needed including filling and labeling cleaning products as necessary. Properly store cleaning supplies in locked storage area.

• Report product ordering needs, damages, maintenance issues, pests, or safety concerns to supervisor immediately for resolution.

• Follow outlined procedures to report/log lost guest items for prompt return.

• Adhere to internal procedures and regulations for the use of chemical cleaners on designated materials/areas to maintain safety standards and prevent damage.

• Acknowledge and interact positively with guests.

• Maintains appearance standards and dress code including wearing approved uniform while on duty.

• Establish and maintain cooperative, productive working relationships with team members.

About You

Education

• High school diploma or equivalent preferred.

Experience

• Experience as a housekeeper or similar role but not required.

Knowledge, Skills, and Abilities  

• Strong attention to detail, well-organized, and proficient in time management and multitasking.

• Requires a friendly and professional demeanor along with excellent communication skills.

• Capable of working independently and efficiently without supervision.

• Adhere to safety and hygiene protocols to ensure a clean and healthy environment.

About Chautauqua Institution

Chautauqua Institution (https://www.chq.org/) is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company (https://www.chq.org/discover-chautauqua/accommodations/athenaeum-hotel/) , a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.

About Your Work Schedule & Location

This position is at Chautauqua Institution’s main campus in Southwestern New York (Chautauqua County) (https://www.choosechq.com/live-chq/) . The schedule is full time and may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season.

While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:

Will be scheduled to work an average of 37.5 hours/week. Typically, staff is scheduled to work Monday to Friday, 7:00 a.m. - 3:30 pm including some weekends. Scheduled hours may include evenings, weekends, and holidays based on business needs.

About Your Department

The Buildings & Grounds department is responsible for all aspects of maintaining Chautauqua Institution’s facilities, venues, and dormitories. From the housekeeping crew to the gardens and landscaping crew to the maintenance crew, the team is essential to bringing out Chautauqua's physical beauty.

Total Rewards for Our Talent

The compensation for this opportunity starts at $18.00/hour, and with demonstrated experience or advanced education, candidates may earn up to $21.00/Hour. Chautauqua Institution’s competitive compensation and benefits suite includes a national health insurance network with Highmark, flexible spend (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, an employee assistance program, supplemental life insurance, and long-term disability options. The Institution supports planning for retirement through a discretionary employer retirement plan contribution, which has recently been 10% of gross compensation following the designated service period.

About the Referral Program

Chautauqua Institution’s Referral Bonus Program (https://www.chq.org/wp-content/uploads/2022/03/Referral-Bonus-Program-3-8-22.pdf) is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a traditional gate pass, employees and their families will receive full access to our current and historical programs online at CHQ Assembly (https://assembly.chq.org/) .

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) (https://www.chq.org/about/idea/) as a priority in our strategic plan, 150 Forward (https://150fwd.chq.org/) . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Qualifications

Skills

Required

• Multitasking: Some Knowledge

• Flexibility: Some Knowledge

• Dependability: Some Knowledge

Behaviors

Required

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Team Player: Works well as a member of a group

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Licenses & Certifications

Required

• Driver's License

Experience

Preferred

• Experience as a housekeeper or similar role but not required

• Experience as a housekeeper or similar role but not required