Description

The Program (https://www.chq.org/schedule/performing-visual-arts/concerts-and-entertainment/) team brings artist and creator visions to life by providing behind-the-house support for events and programs. There are multiple events each day; events can include music and orchestral productions, visual presentations, special functions, lectures, conferences, and meetings. Last-minute changes are part of the daily work routine. Shift start times vary from 4:00 a.m. to 11:00 p.m.

About Your Compensation

Compensation for this position starts at $16.00/Hour, and with demonstrated experience and qualifications, candidates may earn up to $18.50/Hour.

About Your Work Day

• Serve as the first point of contact for guests, representing Chautauqua Institution professionally and courteously.

• Utilize technology to monitor airline arrivals and departures, including weather conditions in both departing and arriving cities and connecting cities.

• Greet guests warmly and professionally upon arrival.

• Assist with loading and unloading luggage from the vehicle.

• Deliver luggage to the guest's accommodation, including carrying suitcases upstairs if necessary.

• Ensure the interior of the vehicle is clean and sanitary at all times.

• Maintain a clean and presentable exterior of the vehicle.

• Provide guests with general information about Chautauqua Institution.

• Distribute the “Welcome Packet” to guests upon arrival.

• Adaptability is essential.

About the Referral Program

Chautauqua Institution’s Referral Bonus Program (https://www.chq.org/wp-content/uploads/2022/03/Referral-Bonus-Program-3-8-22.pdf) is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.

About Your Schedule

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.

While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:

During season generally works a 25-35 hours per week within a schedule covering 3 AM – 11 PM, 7 days a week, with some early morning and late night hours. Scheduled hours may include early morning, late night, weekends, and holidays and are based on business needs.

About Living on the Grounds

Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated.

About Chautauqua Institution

Chautauqua Institution (https://www.chq.org/) is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company (https://www.chq.org/discover-chautauqua/accommodations/athenaeum-hotel/) , a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) (https://www.chq.org/about/idea/) as a priority in our strategic plan, 150 Forward (https://150fwd.chq.org/) . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal-opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Qualifications

Skills

Preferred

• Adaptability: Novice

• Flexibility: Novice

• Driving/Transportation: Intermediate

• Customer Service: Intermediate

• Dependability: Intermediate

• Active Listening: Intermediate

• Communication: Intermediate

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Team Player: Works well as a member of a group

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Self-Starter: Inspired to perform without outside help

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Licenses & Certifications

Required

• Driver's License

Preferred

• CPR/AED

Experience

Required

• Clean driving record.

Preferred

• General knowledge of Chautauqua Institution and the grounds.

• 1-3 year: Similar experience with transporting passengers