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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:

• Directly or through delegation, manage Business Process Activities:

• RFQ and tendering processing

• Procurement processes

• Order entry processing, order planning, order coordination / project management

• Central point of contact for customer questions regarding schedules and other inquiries at the service center.

• Ensure expeditious communication with customer on tenders, order changes, status updates and concerns

• Management of orders through to completion and ensure changes to order are conveyed to appropriate departments

• Monthly Sales Forecasting support

• Provides counsel to Engineering, Quality, procurement, and manufacturing with key activity due dates and work prioritization

• Support activities related to sales department regarding tenders, procurement, and orders

• Actively involved with standardization and continuous improvement processes

• Supports, cooperates with, and participates in company-wide LEAN and QESH Management System which includes following all safety, health and environmental policies and procedures

• Other management responsibilities as directed by the Operations Manager and General Manager, as well as maintaining all company initiatives

• Responsible for direct report’s activities.

• Adheres to company and department policies, procedures, and standards

• Performs other duties as assigned

To succeed in this role, you will need:

• Qualification in Engineering, Science or Business discipline or approved combination of experience and education

• Minimum of five years’ experience in closely related position. Preferably in a Manufacturing, Sales, Customer Service environment

• Strong Commercial awareness

• Experience in negotiation in a Commercial environment

• Staff Management experience

• Knowledge of Pump or other Manufacturing and Project Management

• Experience with engineered products and quality principles

• Proficient knowledge of Nuclear, Commercial, or Export markets

• Demonstrate computer proficiency with knowledge of Microsoft Windows, Excel, Word, and all aspects of SAP strongly preferred

• Salesforce CRM experience a plus

• The ability to read and interpret engineering drawings, sectional drawings, engineered bill of materials

• The ability to read and understand customer specific requirements on inquiries and purchase orders

What we offer you:

• Paid time off and 12 company-paid holidays, plus paid time off to volunteer

• 401(k) plan with a 6% company match

• Comprehensive benefits program that includes medical, dental, vision, life, and short-term and long-term disability

• Motivating wellness program

• Employee assistance program

• Service awards at 5 years

• Paid paternal leave

• Gym reimbursement

• Health savings account with employer matching

No visa or work permit support can be provided for this role.

Do you have a question about the role?

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

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