Description

Local service company seeks an administrative coordinator to assist their team with special projects. This is a long-term project that will be 100% onsite near the Hamilton Place Mall area. Hours are 8am-5pm (somewhat flexible if needed).

Job Duties:

• Update current customer profiles per customer requests (email, postal, etc.)

• Contact Customers to obtain missing information to fulfill customer requests (enrollments, cancellations, upgrades, refunds, etc.).

• Maintain spreadsheets and perform mail merges to print and mail letters/documents to customers.

• Meet all Productivity, Quality, and Efficiency standards set forth by leadership.

• Analyze work assigned and report opportunities.

• Maintain department Quality and Handle Time SLA’s.

• Manual processing of systematic procedures that fail such as failing payments, adding discounts to accounts, reclogging payments, etc.

• Collect, open, and sort mail for processing.

• Review and report discrepancies in data received.

• Other duties and special projects as needed.

Job Requirements:

• High School diploma.

• Minimum 1+ yrs. of data entry experience (fast and accurate) MUST type 40+ words per minute

• Must be able to build and maintain professional relationships during a highly stressful and fast-paced environment.

• Must demonstrate strong communication/negotiation skills both verbally and written.

• Feel comfortable working in an autonomous environment where you are expected to resolve customer’s issues on your own.

• Ability to work with rapidly changing deadlines and priorities

• Great organizational and time management skills.

• Must be proficient in using Microsoft Word.

• Ability to think logically when working on customer accounts.

• Critical thinking and analytical skills are required to perform daily tasks

Hours: 8am-5pm and may have a need for occasional overtime.

Why look at this company and position?

• Company motto is work hard, play hard

• This team is constantly taking on new challenges (no boredom or monotony)

• Monthly team activities to show appreciation and foster teamwork

If you love change, taking on the unexpected, and want to grow, this is a GREAT option to consider.

Submit your resume and call our office immediately for a personal and same day interview 423-265-5561.

Requirements

• Minimum of 1 year of experience in a similar role within the construction/contractor industry

• Proficient in data entry and database entry tasks

• Strong critical thinking abilities

• Demonstrated ability to ensure quality and accuracy in all tasks

• Proven ability to effectively multi-task

• Experience in organizational effectiveness

• Capable of performing special projects as assigned

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .