Job Information
The Millennium Group Work Intake Associate (M-F 8-5) in Charlotte, North Carolina
18.00 per hour 18.00 | Charlotte, NC, USA | Hourly | Full Time
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Under the direct supervision of the manager, the CDMS Associate is responsible for performing general database management in support of client operations.
Essential Duties and Responsibilities:
Open mail using both electronic and manual opening devices
Identify the contents of each envelope as either processable or not processable
Prepare processable documents for scanning
Put document pages in the correct order
Insert admin sheets as needed
Identify if documents are original or copies
Fill out a batch cover sheet
Scan documents into the company's workflow system using a desktop scanner
Ensure that the electronic images are clear and that all pages were captured
Release the document into the workflow system
Store documents in batch boxes by date and batch number
Audit batch boxes for errors before secure destruction
Prepare electronic documents for downstream processing
Compare electronic image to extracted data
Correct, add, or delete data as needed
Identify and assign the correct work processing ID
Release the document for downstream processing
Research
Locate customer accounts and contracts, in multiple systems, using personal identifiers supplied by the customer.
Read notes on accounts and contracts to determine where a document needs to be routed
Qualifications and Requirements:
Temporary full-time position
Monday to Friday 7AM to 4PM or 8AM to 5PM
Requires 2 hours of overtime on the day immediately following a holiday (unless the Associate has a scheduled day off on that day)
Voluntary overtime will be solicited if there is a business need
Candidate requirements:
• High School diploma or equivalent• Must be able to pass background check, fingerprint check and credit check• Must be fully proficient in using the following Microsoft tools
Outlooko Wordo Excel - data entry• Must be able to use multiple screens to navigate multiple systems/windows concurrently• Must be able to type 55WPM• Prior experience in document processing, data entry or administrative services a plus• Good written and verbal communication skills• Comfortable working in a fast- paced environment• Comfortable working under a deadline• Strong attention to details
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