Education, Skills, and Knowledge

• Bachelor's degree required; advanced degree preferred. (Degree in business, education, English, mathematics, science, language or related subject area is desirable.)

• Three years total professional experience in related area is required.

• Training or teaching experience required.

• Previous management experience relating to personnel and facilities preferred.

• One year experience in open-ended scoring preferred; educational measurements background desirable.

• Creativity and individual initiative are essential to the performance of assigned duties on complex, new, or unusual projects.

Basic Purpose and Objectives

Primary

• Manage all aspects of the working environment of the scoring facility, including support and facilitation of project successes.

• Accountable for site security, confidentiality, and efficiency.

• Create an environment to ensure on-time quality production

• Oversee internal and external operational relationships;

• Plan, monitor, and administer site budget(s).

Secondary

• Function in a project leader capacity, when needed

Organizational Relationships

Direction received

• Exercise independent judgment to plan and execute site goals, objectives, and work.

• Seek guidance from manager(s) on matters of policy, goals, and objectives when needed.

• May work on committees or other internal matters as assigned.

Direction of others

• Inform professional scoring personnel and visitors about facility-related requirements and priorities.

Overall Functions and Responsibilities

• Manage all aspects of the working environment of the scoring facility, including support and facilitation of project successes.

• Accountable for site security, confidentiality, and efficiency.

• Create an environment to ensure on-time quality production

• Oversee internal and external operational relationships;

• Inform professional scoring personnel and visitors about facility-related requirements and priorities.

• Ensure site adherence to quality, site, and project standards, including records maintenance, material security and confidentiality, and on-time completion within established quality metrics.

• Maintain site security and confidentiality; alert appropriate personnel of any suspected or confirmed breaches.

• Plan efficient and logical facilities set-up, design, and flow for meetings, orientation, training and scoring.

• Participate in employee orientation to communicate facility requirements and priorities, including safety and security plans, timekeeping procedures, quality standards, and other site-specific information.

• Strategize with clients, project managers, and scoring directors to accomplish required standards and expectations.

• Assist in managing project's progress to ensure on time project completion.

• Provide first level support of all PCs on site to ensure working order; coordinate with other Pearson departments responsible for site and technical support.

• Have a functional understanding of scoring software systems, including ePEN.

• Maintain current inventory of all assets on site, including computers, printers, and copiers.

• Oversee relations with landlord, vendors, and other non-Pearson personnel responsible for aspects of the site, in conjunction with Facilities,

• Maintain emergency action and safety plans for site.

• Oversee time entry to ensure proper compensation; address and correct discovered error within a timely manner.

• Host authorized visitors, including other Pearson employees and/or departments, external scoring partners, clients, and auditors.

• Partner with Human Resources to resolve personnel related matters, including performance improvement and terminations.

• Act as liaison for staff concerns when appropriate.

• Manage site supplies and needs.

• Upkeep facility cleanliness.

• Manage procedures for shipping, receiving, storage and handling of materials.

• Other duties as assigned.

Working Conditions

• Office environment.

• Lifting and moving up to 65 lbs. may be required.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROFESSIONAL DEVELOPMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: On-site

Req ID: 18797