General Purpose:

• Impact profitability among all categories of maintenance

• Develop consistent procedures for the repair & maintenance of all trailer types

• Identify and develop top-notch Service Managers and provide mechanic training

  and “new-hire” orientation procedures for our branches

Corporate Responsibilities:

• Understand and comply with Star's Corporate Expectations and company policies in all your activities

• Communicate and Support Star's Corporate Expectations and Policies in your dealings with Branch and Corporate personnel

• Adhere to and promote Star's Safety and Wellness standards. Promote and participate in related activities

• Complete continuing education and personal development through assigned reading, classroom instruction and educational seminars

• Maintain comprehensive knowledge of industry trends, technology, specifications, laws and regulations that could impact Star Leasing

• Maintain adequate independence from other Star personnel to assure unbiased evaluations

Core Functions:

• Assist branches in reaching and maintaining consistently productive working teams by continually improving our process

• Assist branches in maintaining acceptable parts inventory levels and parts inventory management processes and procedures

• Assist Corporate Parts Manager to ensure that Star branches recover all possible “warranty” dollars available from trailer manufacturers and component part manufacturers

• Participates in the selection and training of all branch Service Managers and supervisors

• Define and ensure consistent repair procedures are being followed at all Star Leasing branches

• Ensures that all job procedures are doing according to “safe work practices” as defined by the SOPs and safety policies

• Participate in the continued development and implementation of processes that can measure our progress in “coaching” mechanics, taking corrective actions when necessary and documenting/rewarding employee performance

Operational Responsibilities:

• Facilitate and coordinate maintenance training for all Service Managers, ex. TIA, Stemco, Highway Patrol PM training, etc.

• Perform field equipment audits at branches

Qualifications:

• High School diploma or GED, employment opportunities are greater with associate's degree in business or retail management

• 5 (five) years of supervisory experience preferred

• 7 (seven) years of technical experience preferred

• Understanding of Star's P & L statements

• Must exhibit strong ability in hands-on mechanics, use of tools, and customer service

• Candidate must have strong interpersonal skills and the ability to manage multiple tasks and act independently

• Knowledge of work planning and scheduling and other supervisory activities

• Strong understanding of equipment capabilities and safety requirements

• Clear perspective of maintenance and repair issues in the industry

• Efficient in training supervisors and mechanics

• Understands inventory management

• Proficient at team building and people development

• Excellent communicator (ability to ask open-ended questions and listen actively, promotes free exchange of ideas and able to communicate ideas well with adequate detail, skilled at giving feedback)

• Proficient in Microsoft Excel, Word, Power Point and basic office applications

• Excellent organizational and time-management skills

• Excellent understanding of operational processes/procedures within our industry

• Extensive experience in managing and working with work team

• Enthusiasm – it's contagious!

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the employee, is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms and talk or hear

• The employee may occasionally lift and/or move up to 40 Ibs.

• Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus

Work Environment:

• The work environment characteristics described here are representative of those and employee may encounter while performing the essential functions of this job

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• The noise level in the work environment is usually moderate