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Securitas Security Services USA, Inc. Program Director in Charlotte, North Carolina

Securitas Security Services USA, Inc.

Position Title: Regional Program Director

Location: Raleigh, North Carolina (NC)

Job Summary:

The Regional Program Director reports to the Global Account Director, Securitas Global Clients-Group. The post-holder for this role will be responsible for maintaining and developing excellent relationships with all stakeholders, both internal and external. Responsible for ensuring that our business is managed in a consistent and highly professional manner, ensuring Securitas is in full compliance with the approved Client Agreements, internal policies and standards across the Client portfolio. In this role, you will lead the day-to-day client engagement and develop strategic recommendations that address the client's business problems to solve, both in a operational and commercial context. Provide direction and support to the Country teams to deliver on client needs and achieve favourable outcomes for the client that result in profitability / overall financial health of the account. In this role, you will represent the entire range of company services and products while in coordination with the Global Account Director, you will be developing the customer account and Securitas business planning cycle and ensuring the customers' needs and expectations are met by the company. In this role, you will be a pivotal figure in aligning Securitas' innovative security solutions directly with the nuanced needs of our client. Your role will be to not only understand and advocate for client requirements but also to spearhead the creation, integration and embedding of new services and solutions within the Clients security programs, seeking to implement new solutions, which the Client may not have considered in their own operations and planning processes.

Benefits Offered:

Securitas will offer a base salary of $105K/Annually in addition to a full benefit package that includes:

  • $500/Month Vehicle Allowance

  • Medical Insurance

  • Life Insurance

  • Dental

  • Vision

  • 4 Floating Holidays

  • 6 Sick Days

  • 10 Vacation Days Accrued

  • 401K

About Securitas:

  • Our Values: Integrity, Vigilance and Helpfulness

  • Skilled team of 350,000+ employees

  • Industry leader providing global and specialized services (6 Pillars)

  • Established in 1850 as Pinkerton and in 1934 as Securitas AB

Position Qualifications:

  • Ensures delivery of high-quality customer service.

  • Strong communication, planning, organizing, and decision-making abilities.

  • Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

  • Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Education/Experience:

  • Minimal of 5+ years experience in international business and contracting, wide business experience desirable

  • Experience of working cross border, internationally, remotely (Adaptability to support business needs in differing time zones)

  • Sensitivity to cultural differences and demonstrated ability to bring diverse teams together to work on a common goal

  • Experience working with clients at Senior Manager and/or Director level

  • Experience working independently and Team settings

  • Experience with Stakeholder Management, Project Management, Data Management (Translating Data)

  • Experience of risk and compliance frameworks in a challenging environment

  • Strong business and commercial acumen, problem solving, negotiation and communication/listening, time management and Multi-tasking skills

  • Proficiency in I.T. skills - notably in O-365 (Microsoft Excel, Team, PowerPoint), Power-BI and Microsoft Dynamics CRM

  • Flexibility of working hours, to support differing time zones, working practices

  • Experience with; Fluent written and spoken English and Spanish

Company Website: https://www.securitasinc.com

EOE M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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