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Xylem Product Line Manager in Charlotte, North Carolina

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is hiring for a Product Line Manager. The Product Management Manager is responsible for overseeing the entire product management system within the organization. This role involves developing and implementing product management policies and procedures, managing a team of product management professionals, and ensuring that product initiatives meet or exceed company objectives. The Product Management Manager conducts regular audits, reviews product performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing product documentation, ensuring compliance with industry standards and regulations, and reporting on product performance to senior leadership. The Product Line Manager will also lead/coach a team of product managers and a product training manager who will all be direct reports.

Core Responsibilities:

Product Management Leadership

  • Directs personnel activities of product management team such as supporting the regional sales teams, providing constant customer touch points, defining the pricing strategy, obtaining market and competitive intelligence.

  • Lead team to collaborate with finance, sales and operations to ensure highly accurate revenue and margin forecast numbers. (SIOP)

  • Establish/maintain liaison with finance / build solid processes and procedures related to financials of products.

  • Drive a highly responsive culture to provide outstanding customer focus (both for internal and external customers).

  • Be the Leader/Coach to successfully implement and execute 80/20 initiatives within the responsible product portfolios.

  • Drive continuous improvement to identify top areas in need of improvement and standardization of processes in the product management function.

  • Build strong liaison with Engineering, R&D, Sales, Business Development and Marketing functions to build new product funnel, breakthrough ideas.

  • Be a customer champion to roll out new products on time and establish strong collaboration with regional marketing and sales teams to commercialize new products.

Develop Product Strategy and New Product Development (NPD)

  • Develops strategic and tactical initiatives related to new product and solution introductions and drives initiatives through the Stage Gate process

  • Develops and manages VOC business requirements and use cases in a requirements management tool, collaborates with R&D on the associated technical requirements development, and assures requirements are being met through system test and beta test programs

  • Collects market feedback on existing products and services and prioritizes changes across releases

  • Works directly with customers, sales, marketing and support organizations to ensure needs are being met and are driven back into the development process via Stage Gate

  • Coordinates with engineering, planning, procurement, sales and finance to assure cost targets, solution availability and profitability meet business objectives

  • Develops and coordinates activities associated with the creation of technical, sales and marketing literature

  • Responsible for the New Product vitality index and product strategy/growth.

Data Analysis and Market Research

  • Conduct in-depth analysis of market trends and competitor strategies

  • Utilize data to identify new product opportunities and inform product development decisions

  • Track and report on product performance and make recommendations for improvement

Cross Functional Collaboration

  • Work closely with engineering, design, sales, and marketing teams to ensure product success

  • Serve as a liaison between different departments to align on product goals and strategies

  • Facilitate communication and collaboration between teams to ensure timely and effective product delivery.

Minimum Qualifications

  • A bachelor’s degree in Business, Marketing, Engineering or a related field with at least 10 years’ experience, along with 2-5 years of experience as a people manager.

  • Strong interpersonal, teamwork and problem-solving skills to effectively work with customers, business partners, vendors, staff and management from a variety of skill levels and different authority levels.

  • Demonstrated experience working in fast paced environment and in a matrix organization.

  • Able to resolve difficult technical and business issues.

  • Self-starter with high motivation to achieve goals.

  • Strong analytical and critical thinking skills with the ability to interpret complex data.

  • Proficiency in product management tools and software

  • Excellent written and verbal communication skills.

  • Proven ability to lead and influence cross functional teams.

  • Strong project management skills with the ability to manage multiple projects simultaneously.

  • Experience in developing and executing new product development (NPD) and implementing product strategies.

  • Knowledge of market research and competitive analysis techniques.

High Impact Behaviors:

  • Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

  • Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

  • Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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